**Job Title:** Virtual Assistant
**Company:** Genesis Healthcare
**Location:** Perth, Western Australia, AU
**Job Type:** Part-Time
**Seniority Level:** Associate Level
**Years of Experience Required:** 2
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**Job Description:**
Genesis Healthcare is seeking a dedicated and highly motivated Virtual Assistant to join our dynamic team in Perth, Western Australia. As a Virtual Assistant, you will play a crucial role in supporting our operations and enhancing productivity. This part-time position is ideal for someone who is independent, resourceful, and possesses strong organizational skills.
**Key Responsibilities:**
- **Administrative Support:**
- Manage and organize schedules, including appointments, meetings, and travel arrangements for senior staff.
- Assist in preparing reports, presentations, and documentation while ensuring timely delivery.
- Maintain an organized digital filing system to enhance data accessibility and retrieval.
- **Communication:**
- Serve as a point of contact for internal and external communications, ensuring responsive and professional interaction.
- Screen and manage emails, phone calls, and correspondence, prioritizing urgent matters for action.
- **Project Management:**
- Coordinate and oversee specific projects or tasks, ensuring they are completed within set deadlines.
- Prepare project timelines, track progress, and provide updates to relevant stakeholders.
- **Research and Innovation:**
- Conduct research and gather information on various topics as needed to support teams in their objectives.
- Proactively suggest new ideas and innovative solutions to improve processes and efficiency.
- **Customer Support:**
- Assist with customer inquiries and feedback, ensuring a high level of service is upheld.
- Help develop and implement customer service policies to enhance the client experience.
- **Data Management:**
- Update and maintain databases and records, ensuring accuracy and confidentiality.
- Generate reports on data as required, helping management make informed decisions.
**Requirements:**
- **Education:**
- A minimum of a Certificate IV in Business Administration or equivalent experience.
- **Experience:**
- At least 2 years of experience in a similar administrative or virtual assistant role.
- **Technical Skills:**
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and familiarity with project management tools (e.g., Trello, Asana).
- Experience with CRM systems and other relevant software tools.
- **Personal Traits:**
- **Independent:** Ability to work autonomously with minimal supervision, demonstrating excellent judgment and initiative.
- **Resourceful:** Skilled in problem-solving and able to adapt to changing priorities and new challenges swiftly.
- **Soft Skills:**
- Strong planning abilities, with a knack for organization and time management.
- Innovative mindset with the capacity to think critically and creatively about existing processes.
**Benefits:**
- Comprehensive medical coverage for eligible employees.
- Opportunities for training and professional development to enhance your skills and career growth.
- Employee discounts on various services and products.
**Working Environment:**
At Genesis Healthcare, we are committed to supporting our employees both personally and professionally. Our work environment encourages continuous learning and development, and we believe in empowering our staff to reach their full potential.
**Deadline to Apply:**
All applications must be submitted by October 22, 2024.
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*Equal Opportunity Statement:*
Genesis Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
