Product Manager Fraud & Digital Identity Platform Apply locations Melbourne - Head Office time type Full time posted on Posted 4 Days Ago time left to apply End Date: December 6, 2024 (22 days left to apply) job requisition id JR101121
VicRoads RLS, founded in August 2022 by a consortium of Aware Super, Australian Retirement Trust, Macquarie Asset Management, and the Victorian State Government, operates under a long term concession deed issued by the State Government. This strategic 40-year partnership is transforming VicRoads RLS into a more commercial, customer-centric, product led and digitally advanced organisation. Our purpose to 'make services seamless and support safer networks for our communities' drives our commitment to ensuring our customers get what they need, when they need it.
Our organisational values steer our actions, decisions and behaviours as we progress on our path of transformation.
Are you passionate about reducing fraud, enhancing security, and pioneering digital identity solutions? VicRoads is seeking a Product Manager to join our Platform Team, where you'll lead initiatives to protect our customers and strengthen trust in our digital services through a robust fraud reduction strategy and a next-generation digital identity platform.
About the Opportunity:
Join VicRoads as we drive transformative change to provide secure, innovative services for all Victorians. If you're a strategic thinker with a commitment to security, identity management, and fraud prevention, we want to hear from you! Apply today to be part of our dynamic transformation journey.
In this newly formed function within a complex, multi-year transformation, you'll thrive in an evolving environment, equipped with a proactive, solution-oriented mindset.
What You'll Do:
Digital Identity Platform: Lead the design and deployment of a secure digital identity solution, enabling secure access for customers across all VicRoads services. Define the product vision, oversee integration with existing systems, and ensure the platform meets high standards of reliability, security and customer convenience.
Fraud Prevention & Security: Implement advanced fraud prevention strategies, utilising analytics and machine learning to detect and reduce fraudulent activity. Establish protocols for real-time monitoring and develop features to secure sensitive customer data.
Innovation & Collaboration: Engage with stakeholders across compliance, legal, IT security, customer service, marketing and state government to assess emerging fraud and security risks. Drive cross-functional efforts to implement solutions that address evolving regulatory and security requirements.
Strategic Planning & Roadmap Development: Develop a comprehensive product roadmap that prioritises fraud prevention, customer trust and security. Design go-to-market strategies to effectively communicate and implement these initiatives.
Customer-Centric Design: Collaborate with UX/UI teams to ensure the digital identity and fraud-prevention features are easy to use and enhance customer trust. Continuously gather user feedback and iterate based on insights.
Data-Driven Decision-Making: Leverage data insights to optimise fraud prevention and identity management systems. Build business cases for enhancements and present insights to drive strategic decisions.
Who You Are:
3-5 years of experience in product management, with a focus on fraud prevention, digital identity or security products.
Strong understanding of fraud prevention technologies, digital identity solutions, and security best practices. Familiarity with machine learning and real-time analytics for fraud detection is a plus.
You have excellent commercial acumen , consistently achieving financial targets through data-driven decision-making.
You excel in communicating complex, security-oriented concepts to diverse stakeholders, aligning cross-functional teams around a shared vision.
Adaptable and proactive , you thrive in fast-paced, ambiguous environments and are skilled at navigating regulatory requirements and security challenges.
Why VicRoads?
At VicRoads, we empower team members to advance their careers in an inclusive, innovative environment. You'll be on the front lines of groundbreaking product developments, making a real impact on the security and trustworthiness of our services.
Ready to Apply?
If you're motivated, collaborative and ready to lead impactful security and identity initiatives, we'd love to hear from you! Apply now and become a key player in our journey toward delivering secure, trusted experiences for all customers.
Please note : This position requires the successful employee to provide evidence of being fully vaccinated against COVID-19, or medical evidence which confirms the individual is unable to receive a dose, or a further dose, of a COVID-19 vaccine due to a medical contraindication or an acute medical illness.
Failure to comply with this condition of employment may impact your eligibility for employment in this position with Vic Roads. VicRoads is required to evidence your right to work in Australia and may ask for your consent to check records maintained by the Department of Immigration and Border Protection as well as records maintained by Victoria Police and VicRoads as part of the selection process. Information provided to VicRoads will be treated in the strictest confidence.
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