Vice President, Client Service

Details of the offer

Vice President, Client ServiceBNY Sydney, AustraliaApply now Posted: 2 days ago | Job Type: Hybrid | Permanent | Competitive At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system, we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities, and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We're seeking a future team member for the role of Vice President to join our Corporate Trust, Client Services team. This role is in Sydney, Australia - Hybrid.

In this role, you'll make an impact in the following ways:
Provides quality support to clients with complex transactions and processes on a daily basis.Independently assists clients by responding to phone, email, and other inquiries regarding company products, services, and procedures.Responds to client questions on BNY product features and provides technical assistance for issues that have been escalated by junior team members.Researches and resolves moderately complex operational or client issues. Routes issues that cannot be addressed at point of contact to the appropriate team, in accordance with documented procedures.Assists in providing status updates on problem resolution and outstanding issues to other teams.Assists with process improvement by contributing ideas to improve team efficiency.No direct reports. Provides guidance to less experienced staff.To be successful in this role, we're seeking the following:
Responsible for the quality and completion of own work.High school/secondary school or the equivalent combination of education and experience is required.Bachelor's degree preferred.8+ years of total work experience preferred. Experience in financial services preferred.At BNY, our culture speaks for itself. Here's a few of our awards:
America's Most Innovative Companies, Fortune, 2024World's Most Admired Companies, Fortune 2024Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024Most Just Companies, Just Capital and CNBC, 2024Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024Bloomberg's Gender Equality Index (GEI), 2023Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
ABOUT COMPANY: BNY New York, United States | 50000 Employees | Investment Banking / M & A
#J-18808-Ljbffr


Nominal Salary: To be agreed

Source: Talent2_Ppc

Job Function:

Requirements

Agnvet Services Group | Customer Service Officer | Weethalle Nsw

Play a pivotal role in providing exceptional retail service to our customers Great opportunity for career growth Work in a strong rural sector-based business...


Agnvet Services Group - New South Wales

Published 12 days ago

Need A Trustworthy Babysitter For 2 Children In Bankstown

Hi, I live in Bankstown 2213 and need someone to take care of 2 children. Ideally, you'd be an experienced and responsible babysitter. Please apply if you th...


Care.Com - New South Wales

Published 12 days ago

Reliable Babysitter Needed For 2 Children In North Sydney

Hello, I am searching for a responsible, reliable and energetic babysitter with a few years experience who can help us with 2 children. Please apply if you t...


Care.Com - New South Wales

Published 12 days ago

Reliable Babysitter Needed For Our Child In Gosford

We are looking for a babysitter who would like to help us with our child. Experience and references are a plus. I'm very excited to find the right match. Ple...


Care.Com - New South Wales

Published 12 days ago

Built at: 2024-12-28T05:12:11.002Z