Join The Star Brisbane as a Venue Manager, where you'll lead one of Australia's most exciting entertainment hubs, located in the vibrant Queen's Wharf Brisbane precinct. With world-class dining, luxury retail, gaming, and a cutting-edge Event Centre, The Star Brisbane is redefining entertainment in the river city. As the Venue Manager, you'll oversee one of our most exhilarating spaces: the 732sqm Sports Bar, proudly endorsed by the Brisbane Broncos. This dynamic venue is the ultimate destination for sports lovers, offering immersive experiences for major sporting events while providing a top-notch service environment for guests.
As Venue Manager, you will report directly to Food & Beverage Operations Manager and play a crucial role in shaping the guest experience. This is a chance to lead a talented team, elevate service standards, and create memorable experiences for our guests in one of the most iconic venues in the city.
A few of your responsibilities:
Oversee the day-to-day operations of the Sports Bar, ensuring smooth and efficient service for guests during key sporting events.
Manage and lead a team, ensuring they are trained, motivated, and aligned with the company's goals and values.
Maintain high standards of service, ensuring all health, safety, and licensing regulations are met.
Monitor financial performance and work closely with senior management to drive revenue while controlling costs.
Develop and implement innovative promotions, menus, and guest experiences to maximise revenue and cement the Sports Bar as a go-to destination for sports enthusiasts.
What we are looking for:
Proven leadership experience in managing high-volume bars or hospitality venues, preferably within a sports or event-driven environment.
The ability to thrive in a fast-paced, high-energy atmosphere, particularly during large sporting events.
Strong financial acumen, including budgeting, forecasting, and cost control experience.
Flexibility to work across a 24/7 roster, including weekends, public holidays, and peak trading periods.
Knowledge of industry regulations, compliance standards, and best practices.
About you:
As an experienced Venue Manager, you excel in delivering world-class guest experiences, especially in sports-driven environments. You are passionate about hospitality, thrive on challenges, and are dedicated to creating a welcoming and exciting atmosphere for guests. Your leadership style is dynamic and hands-on, enabling you to build a motivated team that is focused on delivering exceptional service. You are solution-oriented, innovative, and always looking for new ways to engage guests and elevate their experience.
What we can offer you:
Exciting career growth opportunities within The Star Entertainment Group.
Complimentary buffet meals during every shift.
Up to 30% discounts across award-winning restaurants and luxury accommodation.
A supportive and inclusive culture that values teamwork, diversity, and professional development.
Uniforms provided and laundered daily.
Discounted parking in the city.
Please note: Eligibility checks will be required as part of the recruitment process.
It's your move!
Make your next move by clicking the link below. Advertised: 09 Oct 2024 E. Australia Standard Time Applications close: 31 Oct 2024 E. Australia Standard Time
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