A multi-award-winning Vietnamese inspired restaurant & cocktail bar located in the heart of SkyCity, Madame Hanoi embraces the influence of Southeast Asian cuisine through beautiful bold flavours in a fast-paced energy.We are now looking for a dynamic and passionate hospitality professional who is ready to lead our iconic restaurant as Venue Manager.So, what does the role look like?You'll be the face and driving force behind Madame Hanoi's operations, working closely with our Head Chef to create memorable moments for all our customers and generate up-to-date business promotions. An experienced Venue Manager who will lead our dedicated team at Madame Hanoi. This role is perfect for someone with boundless energy, a genuine love for their work, and a commitment to leading by example to deliver exceptional service that reflects Madame Hanoi's standards.You will inspire, develop, and empower your team by leading from the front and championing exceptional service delivery in a vibrant atmosphere. Your role will involve equipping your team with the knowledge and support needed to enhance customer experiences. Additionally, you will oversee staff rostering, performance management, budgets, cost control, health and safety, SOPs, and menu designs.What you will look like?You'll be a lively, empathetic leader with a genuine passion for exceptional food and outstanding customer service. Thriving in a fast-paced environment, you will consistently empower and motivate your team to make magic every day. Your extensive product knowledge and prior leadership experience in a busy restaurant setting will be invaluable. Additionally, you will play a key role in maximizing value and financial returns for the business, driven by your commitment to customer satisfaction and strong business acumen, which will contribute to the growth of the outlet.What's in it for you?Free employee meals available at our employee restaurant.In-house dry-cleaning service, which is also available for personal use at a discounted rate.Subsidised car parking and public transport tickets.Discounts available across SkyCity Adelaide venues.Discount health insurance, free flu vaccinations, skin checks and other health checks.Employee reward and recognition programs.Fantastic career and professional development opportunities.Access to Employee Assistance Program (EAP).No recruitment agencies please.At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us! Join us at SkyCity and be extraordinary by being you.
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