DescriptionWe are seeking a dynamic and experienced Venue Manager to oversee the daily operations of Long Chim Perth and ensure exceptional guest experiences. The Venue Manager will be responsible for maintaining high standards of service and driving profitability through effective leadership and strategic management.Key Responsibilities:Manage daily operations across multiple venues, ensuring adherence to procedures, quality standards, and guest satisfaction.Recruit, train, and develop a high-performing team. Foster a positive work environment, promote teamwork, and provide ongoing coaching and feedback.Monitor financial performance, analyse reports, and develop strategies to improve profitability. Control costs, manage budgets, and implement effective inventory management.Collaborate on menus aligned with customer preferences and cost considerations. Ensure successful rollout of new menu items across all venues.Maintain food safety and sanitation standards, ensuring compliance with health regulations and company policies.Continuously improve dining experience based on feedback. Address concerns promptly and implement actions to enhance guest satisfaction.Establish and maintain relationships, negotiate contracts, and monitor supplier performance to ensure efficient operations.Develop and track KPIs for each venue, analyse data, and generate reports to identify and implement operational improvements.Collaborate on long-term business plans and expansion strategies with senior management.Ensure workplace health and safety compliance through inspections, safety protocols, and training programs.Skills:RSA certificate required.Approved Managers certification required for Venue Manager position.Flexibility to work on weekends as needed.Excellent communication skills with a friendly demeanour.Strong interpersonal skills to build relationships with guests.Food Safety Certificate.Qualifications:Previous management/team leading experience. Ability to inspire and lead a team towards common goals, strong communication skills, and strategic decision-making abilities.A strong hospitality background.If you are passionate about hospitality and eager to be part of an authentic Thai dining experience, we invite you to apply for this position.Role Type
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