Under the independent ownership of GGCo, our portfolio of venues includes Whistling Kite, Port Kennedy Tavern, The Chase Bar & Bistro, and White Lakes Brewing Co.Following recent renovations to several of our sites and a change in internal company structure, we are seeking a Venue Operations Manager to lead a passionate team of experienced professionals in one of our flagship venues, Whistling Kite in Secret Harbour.This operations role will provide an opportunity to both lead the team at the venue while influencing the operations in a broader role across the group.We are looking for an exceptional leader who is passionate about delivering an experience to a variety of different customers.As the venue lead of the Kite, you will be responsible for overseeing the whole venue, its operations, and day-to-day requirements.The broader role will provide you with an opportunity to influence and be involved with the operations and direction of all our venues.Key Responsibilities:Ability to create and deliver exceptional customer experiencesCommunicate effectively with a broad range of stakeholders from staff to managers, chefs, brewers, sales reps, directors, and our customersWork within financial budgets, meet KPIs, and build sustainable revenueFoster positive team cultures with a solid focus on staff developmentStrong business acumen including analysis, strategy, and delivery of revenueRole Requirements:Minimum 3 years experience as a Venue Manager with experience in high-volume F&BExperience in venues with +2000 covers a week diningExceptional food and beverage knowledgeFlexible availability; this is not Monday to Friday 9 to 5Working knowledge of H&L SysnetThis is a great opportunity for a proactive individual who will fit easily into any team environment and is looking for a position that offers variety in both their role and workplace, with scope for growth.Competitive salary will be offered commensurate with experience.Only those short-listed for the first round of interviews will be contacted directly.Applications along with a well-crafted Cover Letter can be sent directly to the General Manager.Your application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a venue manager?How many years of people management experience do you have?What's your expected annual base salary?
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