We are looking for a natural leader to recruit for a full-time Venue Manager position to join our team who's ambition lays within hospitality who can take this Hotel to the next level.The Phoenix Hotel boasts a 200-seater bistro, huge outdoor area, function rooms, sports bar, and gaming facilities.We offer a diverse range of experience and knowledge for you to draw off and autonomy to implement your ideas. Under the banner of Black Rhino Group, we are part of a growing company with a massive focus on people development and work-life balance.What we offer:Challenge: We are a diversified, fast-paced, ever-changing business where no two days are the same.Opportunities: As a multi-venue Group, we are able to offer many unique avenues to develop your career.Work/Life Balance: We believe in hard work, but we believe in family and downtime too.Great Culture: Our team is made up of down-to-earth, pragmatic people who enjoy what they do.Leadership Teams: Our management team takes an active leadership role to encourage personal growth and believe in development planning.With autonomy for your own venue, working closely with the Group's senior management team, you will have the opportunity to shape a dynamic culture for the venue and its team in line with strategic plans. Your input will be sought in identifying areas for development. You will be responsible for driving the performance of your venue through achieving budgets and implementing plans in line with the business objectives.Key responsibilities:Hands-on leadership and accountability of your team, including supervision and evaluation of performances.Creating and maintaining an atmosphere where customer service standards can thrive.Driving sales to meet your targets and budgets.Product procurement and creating quality food and beverage offers.Controlling operational costs.Compliance in both regulatory and company standards.Participating in and contributing to group management, marketing, and finance projects.The successful applicant will:Have suitable experience in hospitality management.Have a strong understanding of the hotel industry, market trends, customer service standards, and how to exceed them.The ability to engage and build relationships with regular clientele.Have strong business acumen.Have a professional manner and presentation.Be available weekends and nights.Lead from the front and set the best of examples.Have correct certificates and licenses.Please provide a cover letter with your application. Please note only successful applicants will be contacted. Must have full visa working rights.Your application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a venue manager?Do you have customer service experience?
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