4 Pines was born over 16 years ago from a conversation between father and son, post surf, who wanted an exceptional beer, but options were limited. Since our humbling beginnings at our little Manly Brewpub, we've grown to a portfolio of 7 venues, a bunch of partnership venues and a commercial brewery and HQ in Brookvale, NSW. For the past four years, we've proudly called Coolangatta home. Just steps from the iconic southern Gold Coast beaches, 4 Pines Coolangatta captures the relaxed coastal vibe with great food, good times, and even better beer. True to our mantra—we take what we do seriously, but not ourselves—we offer the perfect spot for every moment. Whether you're starting your day with a coffee or unwinding with a cold beer after a surf, 4 Pines Coolangatta is the perfect place to relax and enjoy the moment.
Why Join Us?
We're a fun-loving and passionate bunch who take what we do seriously, but not ourselves. We pride ourselves on our customer experience, top-notch products and creating an environment where all are welcome.
The Role
As the venue manager, you'll be reporting directly to the Hospitality Operations Manager and tasked with making sure 4 Pines Coolangatta is thriving, running smoothly & keeping our customers frothing. You'll be leading a kitchen & front of house team through support & hand to hand leadership.
Who You Are
You're a natural leader with a passion for hospitality and a love for the beachside lifestyle. You're not just about managing processes—you thrive on building relationships, inspiring your team, and creating unforgettable customer experiences. You have a hands-on approach and lead by example, motivating your team to deliver excellent service with a smile. You're cool under pressure, quick on your feet, and always ready to solve problems with creative solutions.
The Nitty Gritty
Job tasks and responsibilities
Face of the venue and brand ambassador.
Instil and foster the 4 Pines core values and personality traits within the team.
Oversight and financial responsibility for total venue (front of house and back of house operations); including (but not limited to) COGS, labour management, P&Ls, sales revenue, marketing insight and activations, KPIs/targets.
Proactively seek growth opportunities
Liaising with kitchen to ensure consistent quality and presentation of meals
Continued improvement of the customer experience.
Hands on and operational role working alongside a close-knit team of staff to develop, train and upskill.
Ensuring compliance with liquor licensing, council regulations, food safety, WHS and other relevant legislative instruments.
Support our brewers with operating our onsite brewery (no prior brewery experience required)
Skills and experience
Demonstrated leadership qualities with the ability to motivate and train a team of staff
Pragmatic approach to problem solving and troubleshooting
Ability to work autonomously with direction and guidance from HQ
Strong communication and interpersonal skills
Genuine desire to build a connection with the local community
At least 2 years of previous venue and people management experience
Friendly, positive, and approachable attitude
Current QLD RSA
Must have unrestricted Australian work rights
Why 4 Pines?
We take what we do seriously, but not ourselves!
Well-established and highly commended hospitality operations.
Innovative and growing company with ongoing training and development opportunities.
We're a certified Great Place to Work
50% off F&B (for you and your mates) at 4 Pines venues, Boardriders apparel, 4 Pines merch, and other discounts at our partnership venues.
Free case of beer each month of your choice from the 4 Pines or Brookvale Union range.
Environmentally and socially conscious organisation - we're a B Corp, 1% for the Planet member and a Certified Great Place to Work company.
Safety is a priority – we're doing everything we can to make sure that our staff and customers have a fun and safe experience.
Reckon you have what it takes?
Hit us up! We know you're frothing to hear more, so hit "Apply" and submit your resume with a brief cover letter to tell us a bit about yourself and your love for beer.
4 Pines is all about great beer and great people, and we're all about bringing your whole self to work- which is why we welcome applications from everyone (yes… even if you don't drink beer).
Job Types: Full-time, Permanent
Pay: $78,000.00 – $90,000.00 per year
Schedule:
Shift work
Work Authorisation:
Australia (Required)
Work Location: In person
Application Deadline: 11/11/2024
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