Hume City Council is one of Australia's fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible. As a Venue Leader you will provide a service of excellence including coordinating and supporting the efficient operation of facilities within Sunbury and surrounding suburbs including Hume Global Learning Centre (HGLC) - Sunbury. What you'll be doing: Responsible for the co-ordination and smooth running of events at facilities within Sunbury and surrounding suburbs, liaising with all staff regarding the set up and pack down of the rooms. Develop and implement a Venue Strategic and Operational Plan to deliver a consistent, high quality, accessible facility and services that meet the priorities of the local community. Support the promotion of Venue programs and activities through the development and implementation of a community engagement and communications plan. Oversee the delivery of a comprehensive range of conference and customer related services including venue promotion, conference equipment and the supervision of the preparation of conference facilities. Assist with the appropriate liaison of suppliers and contractors for the facilities including caterers, laundry suppliers, builders, AV Technicians etc. Provide support and assist as required with security arrangements for the facilities to help ensure security matters are dealt with appropriately and that the senior leadership team are kept informed. Ensure any purchases of equipment and supplies for the facilities are necessary / appropriate, fall within allocated budgets and are made in a timely and efficient manner. Assist with the provision of specialist advice to hirers and users regarding booking of facilities. Assess bookings for issues that should be raised with Team Leader Venues and Operations. Some evening and weekend work may be required especially for high level events including functions held at facilities outside Sunbury. Responsible for the weekly review of facilities used over the weekend and provide approval for bond release. The skills and experience you'll bring to the role: Tertiary qualifications in venue management or related discipline with experience in facility management or substantial relevant experience in operations and facility management with lesser formal qualifications. Experience in managing facilities including maintenance of facilities, liaising with contractors / suppliers and creating a positive experience for clients. High level written and verbal communication skills with an ability to deal with difficult customers and present a positive council image. Ability and experience in event supervision for functions including assigning tasks to staff, stock management, client liaison and supplier management to ensure a successful event. Experience in providing a high level of customer service to broad range of people from diverse backgrounds and cultures. Demonstrated skills in managing time, setting priorities and managing a number of tasks or projects simultaneously, to achieve a broad range of outcomes with minimal direction. Current Victorian Driver's Licence. Why Hume City Council? A leader in local government, we're committed to creating an inclusive and collaborative work environment that is guided by our values: We're better, every day : We give things a go and value progress over perfection. We have permission to go for it and are expected to reflect and learn. We're in it together : At Hume, everyone matters. We Welcome and include all. Respect and safety are expected. We show up : We empower and trust others and own our work. We rise to the challenges and are expected to do what we say we will. All for Hume : We strive to achieve our best for the Hume Community. We are proud and passionate about working towards better outcomes and expect they are at the centre of everything we do. We offer a competitive salary package, professional development opportunities, and a supportive work environment. A child safe organisation and an equal opportunity employer. Council encourages people of all ages, people with disability, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply. All candidates will be required to undertake background and probity checks including Reference Checks, Working with Children Check, and a Criminal Record Check. #J-18808-Ljbffr
