At Carma, we're more than just a car company, we're on a mission to shake up the Australian automotive industry! As a digital pre-owned car dealership, we're turning the car buying experience into a hassle-free, seamless journey that customers can truly enjoy. With our diverse and collaborative team managing everything from engineering to marketing and buying to reconditioning in-house, we're powered by the best people, and we'd love for you to come along for the ride!
We're on the lookout for a Handover Specialist to make sure our customers' first moments with their Carma purchase are unforgettable. If you're a people person, love a good chat, and enjoy delivering great experiences, keep reading!
What you'll be doingBe the friendly face of Carma – greet customers on-site, introduce them to their new car, and make their handover experience one to remember.Share your know-how – get to know each car inside and out so you can answer questions and make sure our customers have all the info they need about their new ride.Keep it smooth – liaise with internal teams and customers to make sure collection appointments go off without a hitch.Handle the curveballs – anticipate any potential customer issues, troubleshoot, and come up with fast, effective solutions.Be a team player – support your crew and pitch in wherever needed to keep things running smoothly.Okay, let's talk about youYou have a customer-first mentality – you love finding the right solution and making someone's day.You're a confident driver with an unrestricted Australian driver's licence.You're adaptable and tech-savvy, with a knack for juggling tasks and staying organised.You're a great communicator who can connect with customers and handle any situation with ease.You're interested in cars and would love to learn more (we'll give you all the training you need!).You're available to work Tuesday to Saturday and don't mind mixing up your routine!What's in it for you?Be part of a dynamic, growing company that's shaking up the automotive industry.Enjoy some awesome perks – we're talking great deals on cars, finance options, and more!Work in an environment that's all about collaboration and innovation!At Carma, we're all about fostering an amazing culture, where you can bring your best self to work! We value collaboration, innovation, and having a laugh at work. Plus, we're committed to diversity, inclusion, and safe work practices, so no matter your background or experience (or car brand of choice!), we'd love to hear from you. Please let us know if you need any reasonable adjustments during the interview process.
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