Transport and Main Roads (Organisation site)Customer Services Strategy Program; Director-General; CarseldineThe Value Outcome Lead (VOL) will be responsible for developing a comprehensive strategic roadmap for their designated workstream.
The VOL plays a critical role in not only understanding but also driving the delivery of business priorities and customer issues, translating these effectively into innovative developments or initiatives.The VOL will oversee the full lifecycle of product improvements, encompassing design, development, delivery, and final implementation at the customer-facing front.
The VOL extends to leading engagements with TMR and advocating within the broader government spectrum for policy reforms that simplify and enhance the range of relevant products or services.Job detailsPosition status: Fixed Term TemporaryPosition type: Flexible full-timeOccupational group: ManagementClassification: SOWorkplace Location: CarseldineJob ad reference: QLD/611810/24Closing date: 15-Jan-2025Yearly salary: $161770 - $169261Fortnightly salary: $6200.60 - $6487.80Job duration: until 30 June 2025 with possible extensionAs a Value Outcome Lead, decision-making is a critical requirement of the role.
VOL's are responsible for guiding products through their lifecycle, from conception to launch and beyond.Specifically, the VOL:Establishes the long-term vision and objectives for the product.Oversees multiple initiatives, communicating clearly with stakeholders, assisting teams with overcoming blockers, managing risk, and driving improvements.Exercises flexibility in decision-making to adapt to changing priorities, with the goal of facilitating efficient delivery of priorities.Sets product features or iterations.Provides direction to cross-functional teams involved in product development.Negotiates with vendors, stakeholders, and others as necessary to advance the product's interests.Makes decisions on when and how to iterate on the product based on analytics and feedback.A VOL is essentially the link between the business and the development team.
They must provide leadership in the strategic, tactical, and operational aspects of product management.
They also drive the process, balance various interests, address challenges, and make necessary adjustments to keep the product on track with quality and time constraints.
Essentially, the VOL must continuously work to ensure it meets the needs of both the business and customers.Applications to remain current for 12 months.Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.Please ensure you download all attachments and follow the instructions on how to apply.
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