Job Description We prioritise having a growth mindset in a collaborative environment where innovation can flourish and your work can shine. You'll have the opportunity to work on diverse projects, pushing the boundaries of digital design in our B2B SaaS platform while focusing on user-centric solutions. We value our team members and offer a supportive space where your professional growth is as important as our product development. Join us in shaping the future of our industry, where your work directly contributes to our success. What Your Day-to-Day Looks Like Reporting to the Head of Product, you'll work across agile cross-functional teams to help understand customer problems and build quality solutions. Additionally, you'll play a key role in Product Discovery and Delivery, having the opportunity to work hands-on with customers and key stakeholders on the commercial side of the business. The outcomes of your work will largely be wireframes and high-fidelity designs, and you will be a critical voice for the creative direction of our product. Responsibilities Design System Development and Management Evolve and maintain our design system, ensuring clarity, consistency, simplicity, scalability, reusability, and velocity, particularly for engineering colleagues. Collaborate across teams to embed the design system in all initiatives, ensuring a cohesive user experience and streamlining the design and development processes. Design Execution and Leadership Prioritise tasks in a high-paced environment, leading projects from strategic inception to execution. Refine design processes and foster knowledge sharing within the team. User Experience Development Develop wireframes, prototypes, and high-fidelity designs that align with user requirements. Design intuitive UX flows and components, enhancing overall user satisfaction. Collaboration and Feedback Participate in Product Discovery to understand user needs and challenges. Work closely with product managers and engineers to align on specifications and delivery outcomes. Prepare and present drafts to internal teams and stakeholders for iterative feedback. Data-Driven Design Decision Making Utilise analytics to inform design decisions, optimising user interfaces and interactions. Analyse user interaction data to continuously improve the user experience. Qualifications Technical Skills and Experience Strong expertise in wireframing, prototyping, and design tools (we use Figma). Familiarity with B2B SaaS platform design and Agile/Scrum methodologies. A portfolio demonstrating digital UI designs, especially for web platforms. Professional and Interpersonal Skills Growth mindset, a passion for design and usability, and strong communication skills. Time-management skills and ability to prioritise tasks effectively. Comfortable with shifting priorities in a scale-up environment. Strong bias for action and decision-making grounded in data and research. Technical Proficiency Deep understanding of front-end development, database functionalities, and usability testing. Ability to collaborate effectively with engineering and product teams. Excellent attention to detail and technical ability Familiarity with data analytics tools like Pendo for user behaviour tracking. What will make you successful in this role? Strong opinions held loosely. Passion for design and usability. Highly independent and pragmatic. Additional Information Next Steps Once you've applied, your application will be reviewed by one of our team and you'll be updated by phone or email regarding its status. Our application process includes phone screening, face to face interviews covering behavioural and technical questions that address our values as well as the requirements of the role you've applied for and, finally, references and criminal history checks. So apply now and we look forward to getting to learn more about you! "We're a 2024 Circle Back Employer & commit to replying to every applicant."
