You are a strong commercial lending Business Banker We are a high performing Small Business Banking team at CBA Together we will work towards becoming the #1 Business Bank See yourself in our team:
The CommBank Small Business Banking team have a passion for helping Australian small businesses succeed. The team seeks to understand the business and personal goals of business owners and use their expertise and specialist teams to provide tailored financial solutions.
Small Business Banking is a part of CBA Business Banking and provides in-branch face-to-face and remote support to Small Businesses across Australia. In Small Business Banking, we cultivate strong connections with our communities and customers by building deep connections, having compelling propositions, and exceptional execution.
Do work that matters:
We are looking for a commercial lending Business Banker to join our Townsville branch.
Be part of a high performing branch and contribute to its success by providing exceptional service to Small Business customers through understanding their business and personal needs and assisting them with the end-to-end fulfillment of those needs.
As a Business Banker, you will be accountable for business development within your local business community and will support retention of client relationships by providing premium service.
More specifically, you will:
Facilitate great customer conversations that help to understand their goals and needs and provide relevant and timely solutions, including the origination of a range of solutions for businesses such as commercial lending up to $1M, asset finance, merchant facilities, and everyday banking solutions. Proactively engage customers to support their business and personal goals. Prepare for customer conversations with a view to providing valuable insights, understanding the home ownership solutions available to business customers. Be a brand ambassador within the local business community, building awareness of the CBA business banking proposition, potentially hosting small business education events that support the ongoing financial wellbeing of businesses. Regularly attend key stakeholder meetings to help build awareness of Small Business service offerings and proactively work together to build referral partnerships and address service pain points. We want to hear from you if you have:
Experience in commercial lending or B2B sales Home lending experience Sound financial analysis skills and commercial acumen Excellent interpersonal skills and stakeholder engagement/management skills Excellent customer engagement skills (both face-to-face and non-face-to-face) Experience in facilitating conversations with customers to understand their needs, managing a pipeline of opportunities to meet customers' expectations, and facilitating proactive customer contact A passion for Small Business customers or experience in managing a Small Business FSRA Tier 2 Accreditation Credit Approval Authority (CAA) Level 2 or willingness to obtain this within 6 months Formal training to support Home lending discussions, which may include Cert IV in Banking Services qualifications (preferred) Our culture:
At CommBank, we're committed to building a diverse and inclusive workforce reflecting the customers, businesses, and communities we serve. As a values-driven organization, we nurture and support our people by focusing on skill and talent development, collaboration, flexibility, and internal promotion. With service in mind at every touchpoint, we take accountability for the role we play in securing and enhancing the financial wellbeing of people, businesses, and communities. At CommBank, you can be you.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
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Advertising End Date: 22/12/2024
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