Position Type: Continuing, full-time
Salary: $87,051 to $95,685 (HEO6)
Superannuation: Plus 17% employer superannuation
Salary Packaging: Options are available
Leave: 5 weeks annual leave plus Christmas week shutdown, per annum
Location: Armidale based role
Work Rights: Applicants must have appropriate Australian work rights for the duration of this position (UNE will not provide sponsorship for this position)
Acknowledgement of Country To Apply NOTE: Applications submitted via LinkedIn will not be considered.
Submit your application through and refer to vacancy ref 224219.
Your application should be comprised of:
Covering letter; Responses to selection criteria; Current CV. The University of New England (UNE) is a regionally based, globally networked university renowned for the quality of its student experience and the excellence of its research specialisations. In addition, UNE pioneered teaching to external students making it the most experienced provider of distance and innovative online education.
UNE emphasises its people, staff and students' growth and development. We aspire to be a leader in innovation and change and a centre for the Armidale and the North-West communities.
Equity, diversity and inclusion are central to the core values of UNE and we are committed to engaging, supporting and growing a richly diverse workforce.
About the role As the Student Retention Coordinator, your role involves overseeing a dedicated team responsible for reaching out to specific student groups, offering effective and efficient, targeted support for retention and well-being. Your focus will be on coordinating staff in successful retention campaigns, implementing peer support strategies, and ensuring support services are prepared to assist students identified through this process. You will be required to track the interventions and their success rates as part of your responsibilities. Moreover, you will be charged with hiring peer support staff to work collaboratively with students within their studies.
About you To be successful in this role, you will have:
A relevant degree coupled with appropriate experience, or extensive experience and specialist expertise in student support services. Strong data literacy, with the ability to identify, extract, and interpret data elements. A solid understanding of data capture frameworks and project documentation. Proven experience in leading a small team to deliver time-sensitive projects, with the ability to assess and report on team performance and efficiency. Demonstrated ability to collaborate effectively with a diverse range of stakeholders. About Armidale Armidale is an attractive and vibrant city that combines all the features of a bustling regional town centre with the tranquility of rural living.
Enquiries and additional information To discuss this role please contact Steve Gully, Student Connect Advisor, phone: 02 6773 4508, email:
Closing Date: Midnight, Sunday, 2 February 2025
Reference No: 224219
Commitment to Inclusion and Diversity UNE is committed to building a diverse workforce and strongly encourage applications from Aboriginal and/or Torres Strait Islander Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and LGBTQIA+ people.
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