Join our ICT Operation team as a Technical Systems and Cloud Administrator where you'll be responsible for the administration and management of our physical and virtual servers, LAN & WAN networks, backup/recovery/replication, communications, software platforms and cloud infrastructure within UnitingSA. This hands-on role will use all your skills and experience with Enterprise ICT systems and support. You will have the opportunity to provide technical support and advice in the implementation of projects and digital transformation initiatives. This role offers the chance to support our key platforms that drive business performance. If you're ready for an ever challenging, impactful role, we want to hear from you!
Here's what a typical day in the role might look like: No two days are the same. You'll arrive at work, maybe grab a coffee or a tea and then check in with the team on what are the priorities for the day. You will check the alerts and reports for any issues that need to be urgently addressed and then settle into working through your work queue in our service desk tool. As part of our asset management plans, you will have the opportunity to work on IT & Business Projects updating our hardware and software assets so that we maintain our services and service levels. Here's what you can look forward to when you join our team: Friendly and inviting team: You'll become part of a group that genuinely appreciates teamwork, good humour, and maintaining a positive workplace atmosphere. Flexibility that works for you: We recognise the challenges of balancing work and life, and we offer arrangements to suit your needs. What we offer: Salary Packaging: Increase your take-home pay with up to $15,900 in tax-free earnings, plus an extra $2,650 tax-free annually with our Meal and Entertainment Card, and save on vehicle costs with novated leasing options. Leave Loading: Enjoy a 17.5% leave loading to enhance your holiday pay. Wellbeing Support: Access our Employee Assistance Programme for professional and personal support, along with discounted health insurance. Career Development: We prioritise your personal and professional growth through ongoing training opportunities. Flexible Work Environment: Enjoy a relaxed atmosphere with Casual Fridays. Generous Parental Leave: Benefit from 16 weeks of paid parental leave during this important life milestone. Who's hiring?
You'll be reporting to Wayne Richards, our ICT Operations Manager, who is part of the Office of Finance and Information, led by our CFIO. Our ICT team is made up of several key areas: Information Systems Programmes, ICT Support Services, Projects, and ICT Operations.
We're a tight-knit team, and to keep the camaraderie going, we enjoy Social Fridays, a great way to unwind and connect after a busy week!
What qualities is Wayne looking for? 5 years experience in a similar Networking and Systems administration role. High level of technical, analytical, research, fault finding and problem solving skills with capacity for innovative thinking. High level of organisational skills with the ability to work autonomously and prioritise duties in a demanding environment. Experience in working closely within cross functional ICT and business teams to deliver great client experience. Good written and verbal communications skills. What You'll Bring: To excel in this role, you should have the following qualifications and experience:
Significant and relevant Enterprise experience in a medium to large technology environment supporting 400+ users and multiple sites. Current industry certifications, including but not limited to Microsoft, Cisco, Meraki, VMware, Veeam, or Aruba, along with substantial equivalent enterprise experience. A current DHS Working with Children Check and DHS NDIS Worker Check (essential). Proven experience in a similar technical role, demonstrating: Extensive expertise in managing, troubleshooting, and maintaining all aspects of ICT platforms, both cloud-based and on-premise. Comprehensive experience in administering, troubleshooting, and maintaining network and cloud platforms, including TCP/IP, LAN/WAN, routers, virtual switching, and firewall security. A strong background in Microsoft Windows Server technologies, including Active Directory, Group Policy, DHCP, DNS, and scripting. Why Join Us? At UnitingSA , the Technical Systems and Cloud Administrator plays a crucial role in ensuring our key operational areas remain secure and efficient. Here's why this position is important to us:
Maintain Safe Work Areas: Your expertise will help keep our main work areas, including Residential and Community Aged Care , Community Services (which encompasses mental health services, child, youth and family support, NDIS, and homelessness services), and Property and Housing , safe and secure. Provide High-Level Support: You will deliver high-level support for the daily operation and maintenance of our computer network, virtualisation technology, servers, enterprise storage, cloud technologies, telecommunications, and hardware and software within the organisation. Utilise Technical Expertise: Leverage your strong technical expertise and problem-solving skills to assist in maintaining UnitingSA 's network, server, and communications infrastructure. You will troubleshoot a wide array of technical issues and identify and mitigate cybersecurity threats. Improve Solutions: Play a vital role in our continual improvement processes enhancing technology solutions and processes that best serve our business operations. Join a Respected Organisation: Be part of a trusted organisation dedicated to making a positive impact in the community while promoting a culture of inclusion and support. If you would like to know more about this role, please reach out to Wayne on 0467 027 004 for a confidential discussion.
If you would like to understand this role in more detail, please find a job description attached.
We welcome applications from all community members, including Aboriginal and Torres Strait Islander peoples, culturally diverse backgrounds, mature-aged individuals, and people with disabilities. Our employment screenings vary based on role requirements. These measures ensure we recruit individuals who align with our standards.
Don't forget, you don't need to tick every box!
If you are inspired to make a positive difference and would like to be considered for this opportunity please apply now. If you require any assistance in submitting your application please do not hesitate to contact our Talent & Acquisition team on 08 8440 2120.
Applications close 8 Jan 2025 but don't wait until the last minute if you're interested as UnitingSA retains the right to close this advertisement earlier upon identifying a suitable candidate.
Our application process is mobile-friendly for your convenience.
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