Are you looking for an exciting opportunity in the insurance industry? Our Fleet and Specialist Product team are currently going through a great period of growth which has opened a lot of opportunities for our colleagues!We are currently recruiting for an underwriter to join our team! As an underwriter, your main mission will be to provide exceptional support to our clients and agents, ensuring the conversion of new business. This will also include servicing existing accounts and meeting retention targets.Communication is key in this role as you will be dealing with enquiries via email, telephone, virtually and on occasions face-to-face. You will also be expected to carry out any additional tasks instructed by your Head of department.Job Title: UnderwriterLocation: Formby, LiverpoolWorking Hours: 37.5 hours per week, working hours consist of Monday to Friday 9:00am until 5:30pmSalary: CompetitiveWhat you'll be doing:Respond to enquiries from clients and agents in a courteous and helpful manner, ensuring that all information required is obtained and communicated.You will be responsible for rating of new Business and renewal risks working within parameters set out by Haven.Ensuring that all quotations logs and folders are kept accurate and up to date.Confidentiality assisting other team members when required.To keep the department working environment safe and ensuring all health and safety procedures are adhered to and any issues are reported to your head of department.To ensure compliance with FCA regulations as laid down and notified by the company.What we're looking for:Competent in all Microsoft tools with emphasis on excel (formulars, pivots tables)Confident on the phones and dealing with queries.Always providing excellent customer service when speaking to clients and agents always upholding the company values.Positive outlook and able to deal with challenges calmly.About Acorn Insurance:We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.At Acorn Insurance we provide full training and continuous coaching in-house you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.We celebrate difference and it's important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.Why Acorn Insurance?Acorn Insurance want to give you more than a job, we want to give you a purpose and a career. Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)Additional Buy & Sell HolidaysCompany Sick Pay SchemeCompany Paid Maternity & Paternity LeaveGenerous Company Pension SchemeA comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP)A wide network of mental health first aiders.Our very own reward and discount platform "Your tomorrow"Fresh fruit Deliveries twice a week£250 Refer a friend bonusCycle to work schemeFree eye test vouchers and a contribution towards the framesRegular Employment Engagement including ongoing competitions with fantastic prizesCharity fundraising eventsOn selected sitesAll roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.Unfortunately, due to the length of training and complexity of the role, we can only accept applications from candidates who have at least one year remaining on their (Graduate/ Post study work) visa. Unfortunately, we are unable to provide visa sponsorships.At Acorn, we are committed to creating an inclusive and supportive work environment. We recognise that candidates may have specific needs and are happy to consider reasonable adjustments to the recruitment process and working environment to accommodate individual requirements. Whether it's modifying equipment, adjusting working hours, or providing additional support, we aim to ensure all employees can perform at their best. If you require any reasonable adjustments, please let us know during the application or interview process, and we will work with you to ensure your needs are met.
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