ClickSend is a global leader in business communication solutions.
Our reputation is built on technical expertise, industry experience, quality support and service reliability.
We are a business communications software company that provides companies of all shapes and sizes the ability to easily send and receive SMS, MMS, Rich Media, Email, Voice and even Post worldwide via web, app, or API.
From bulk marketing to mission-critical solutions, we provide the telecommunications glue that connects the world.
We're a small team based in Perth, Western Australia, but we're a global brand with offices in the US, UK and Philippines.
We're creative problem solvers and we get stuff done but in a relaxed environment that's not big on overly structured hierarchies.
We are looking for a passionate and pragmatic UX / UI Designer who is eager to join a fun, collaborative team in a newly created role.
You'll be working closely with product managers to enhance our flagship messaging platform.
This role will suit someone who finds hands-on work really fulfilling.
You'll be experienced in creating user flow diagrams, participating in research and validating ideas, building prototypes and designing intuitive interfaces.
You'll be required to understand the business and user's needs and translate these needs into intuitive experiences with a focus on research, interaction design and technical feasibility.
Experience working on SaaS products in an agile environment is highly desirable.
Key responsibilities :
Apply a user centred design approach to create optimised experiences for our web products.
Work with key partners across the business to develop solutions through ideation, exploration, and user validation.
Participate in research and communicating findings, conceptual ideas, detailed designs, and user flows both verbally and visually.
Present design solutions to stakeholders, justify design decisions and incorporate feedback into the design cycle.
Articulate the why and lead discussions around your process, explorations, and conclusions.
The successful candidate will have proven UX, product or interaction design experience in SaaS products.
The ability to work collaboratively with product managers and developers to deliver products from ideation through to production.
Sound expertise turning complex business problems into intuitive and engaging digital products.
You will have a strong command of interaction and visual design and mastery of industry tooling (ideally Figma).
Your portfolio will demonstrate a familiarity with user-centered design methods, an eye for detail, the ability to generate intuitive solutions for complex problems and experience with information architecture will be looked upon favorably.
If you are looking for the next opportunity in your career and want to work for a people focused, growing tech company, then Apply Now.
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