Local Peoples is taking expressions of interest for talented and experienced UI/Digital Designers who are passionate about making a positive impact on public sector services through design. You will be excited to join us and support our public sector clients working as an embedded team member in both contract and ongoing roles.Required Skills And Experience: Minimum of 4+ years of experience working in an agency or within government. Extensive human-centred design experience. Experienced with design thinking, systems thinking, and agile methodologies. Experience creating service blueprints, system maps, customer journeys, and supporting the execution of product or service delivery. Working with UX Researchers and able to carry out design research using a range of quantitative and qualitative techniques to understand and provide recommendations on consumer expectations and needs. Using techniques to illustrate findings persuasively and focusing on how the message is delivered. Anticipating risks, responding to them promptly, and helping others recognize them. During workshop facilitation, encouraging stakeholders to work together and supporting cross-agency and cross-sectoral approaches to solve issues and problems. Experience with digital transformation and/or omnichannel strategies. Expertise in conducting customer research, problem solving, journey mapping, ideation, prototyping, and testing solutions. Extensive experience in developing and executing end-to-end customer experience strategies. Understanding of accessibility requirements for design, including the WCAG guidelines and public sector design guidelines. Required to develop and deliver industry-grade design artefacts, and contribute to report writing for applied research and publication purposes. Comfortable collaborating and interacting with clients. Ability to manage multiple projects effectively with excellent time management skills. Knowledge of current trends in digital and interaction design. Experienced using Figma, Sketch, InVision, Adobe XD, CC, and other design tools. Residency and Clearance: Hold a current ASGVA Baseline clearance or be able to obtain one. You must be an Australian Citizen. This role is open to Canberra-based applicants.Who are Local Peoples?Local Peoples is a strategic research and design studio based in Melbourne and Canberra. Our mission is to design healthy, resilient, and resourceful communities. We are proud to be a certified B-Corporation with a strong focus on our social, environmental, and economic impact.Benefits of working with Local Peoples: We are experts in team design and augmentation - supporting with the right skills and experience at the right time. We are leaders in the human-centred design space with diverse design skills across brand design, service design, User Interface (UI), and User Experience (UX) design, design research, communications, and place design. We are a certified B-Corporation and prioritize the social, environmental, and economic impact of our work. Our people always have the full support of the studio to call upon for design thinking, tools, and tips, so you are not just getting access to one bright mind, but a collective of many with diverse and deep experiences.
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