Our client, Berry Howe Industries Pty Ltd, designs and manufactures high-quality truck bodies, specialist machinery, and precision machined parts for their customers.The Truck Mechanic is responsible for serving and repairing as per repair order instructions within the service department. The truck mechanic is to promote customer satisfaction to the required dealer standards. They will also oversee the work of any apprentice technician assigned to them.Position Details1 Full-time position availableSalary: $65,000 - $90,000 per annumLocation: NSWThe JobPerform work as per the repair order instructions.Advise of any additional work that is required to the workshop foreman.Document all work performed including cause and correction and recommend any work not carried out during service and repair.Ensure that the customer vehicle is left as they found it (including cleanliness, movement of the seat, radio, Bluetooth, and mirror adjustments).Supervise any apprentice that you are assigned.Appropriately and safely operate all tools and equipment as mandated through safety training. Report any safety, equipment defects, or malfunction issues to management immediately.Communicate with the parts department to obtain needed parts.Attend all dealership and service department meetings and online training when requested.Keep the workshop area neat and clean and be able to account for all dealership-owned tools at all times.The PersonProfessional approach.Ability to work under pressure.Organisational and time management skills.Excellent attention to detail.Confident manner.Positive approach to change.PERSON SPECIFICATIONTrade Certificate.Driver's License equivalent to role: car, light duty, truck, and agriculture.Technical knowledge as per their qualification specifications.Customer service focused: committed to providing exceptional customer service across all channels – written, phone, and face to face.Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience.Attention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally.Teamwork: willingness to assist and support others as required and get on with team members.Time management/organization: accomplish objectives effectively within the time frame given and carry out administrative duties within the portfolio in an efficient and timely manner.If you are interested in joining a successful business for this fantastic full-time position, please send us your resume today.
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