About us: The Fix Dental philosophy is to provide the best quality dental care at fixed, up front and affordable prices.
With our reputation we are now highly sought after for cosmetic work and we are expanding. With new clinicians joining us we are looking for a Treatment Coordinator/Front Desk Receptionist to join our amazing team.
The key roles are:
Front Desk Co-ordinator Perform day to day administrative tasks such as payments, appointment scheduling, email correspondence etcComplete administrative tasks with accuracy including financial contracts (payment plans paperwork) following the work place protocols in place.A high level of attention to detail is required, making sure that all Sales Coordination:
You'll be responding to new online and incoming telephone enquiries, nurturing and educating prospects before they come in for their initial consultation. We want you to wow our potential patients right from the very first moment!Help our practice shine by delivering exceptional and caring new patient consultations (in person or online). Provide excellent customer service and create an exciting atmosphere that showcases the great results and experience we have given other patients.Help the patients understand the all dental treatment processesHave effective time management skills ensuring you run to schedule and complete any paperwork in a timely and accurate manner.Be the first point of contact for patients ensuring each patient moves smoothly through the cycle and no leads are left behind.Be confident in talking prices and asking the patient to start! We are proud of what we have to offer and the amazing results we have achieved.What you'll get: A great team and culture who laugh and celebrate every day.
A supportive leadership team committed to your continual training and development.
An opportunity to impact the future growth of the business.
Make a difference – helping patients leave with the confidence to smile is the most rewarding experience in dentistry.
Part time or Full time hours
Dental experience is a bonus, but for those who have the right attitude and want to get into this wonderful industry we are happy to provide a traineeship - this could include a Certificate III in Dental Assisting as well as on the job training. To Apply please send through a copy of your CV and a cover letter outlining your relevant experience and suitability for this role.