Travel Consultant (On-Site), Gold Coast

Travel discounts, health & wellness benefits
Competitive salary package, training & career progression
Team social events
Be part of a company that is one of a kind in its culture, spirit and passion.
Join a proud & growing team that offers quality, hassle free & affordable travel experiences.
The Opportunity
Our Travel Consultants represent the TripADeal brand and provide first class customer service in all customer interactions before, during, and after the sale.
A Day in the Life
As the initial point of contact for customer enquiries, this role will be responsible for providing an exceptional level of customer service with a purpose of converting enquiries into sales, seeing travel dreams come true.
Your responsibility is to achieve sales targets and generate revenue through meeting or exceeding expectations of our valued customers.
Organisational Structure
Reporting to a Team Leader within our highly successful Sales & Service team, this is a permanent opportunity available within our inbound and outbound call centre! This is a high volume call-based position, working 100% onsite in our Gold Coast office, located in Varsity Lakes. Remote and or hybrid arrangements are not available.
This is a full-time position, requiring 40 hours per week over 5 days. Our operating hours span 7 days a week, from 8am to 7pm, Monday through Sunday. You will be scheduled on a rotating roster, working 1 in 3 weekends, with two weekdays off. The team also works on public holidays, which are incentivised along with weekend shifts.
To be a front running candidate
You pride yourself on delivering exceptional customer service and exceeding our customer's expectations
You thrive on closing a sale because you know you've just made someone's travel dream come true!
Don't mind admin? Yep, you'll need to be savvy with navigating around various systems in a fast-paced environment
Have a desire to exceed sales targets and are driven by reaching goals
Your attention to detail is 11/10
If you can get through a high volume of calls with a positive and engaging attitude, then you'll be a great addition to our fun and vibrant team
The successful candidate will be required to undergo a Qantas background check
Alternatively, if you think you've got the chops, but are seeking training - no worries full training will be provided to all successful candidates.
Why TripADeal?
Competitive
salary package
Learn ,
develop
and
advance
your career within TripADeal
Opportunities to
experience our own curated, bucket list holidays
through famil's and educationals
Fun,
casual working environment,
where shoes are optional
Staff
travel discounts
Employee Assistance Program
$1,040 per annum of
subsidised gym memberships
Regular social get togethers
Savings and discounts
on groceries, electronics and homewares
Volunteer leave as part of giving back to the local community
Generous parental leave support program
See your next destination as Travel Consultant for TripADeal? Your future pathway is just one click away. Apply now!
Apply Now
Working with TripADeal
OurCore Belief
Travel is an experience that should beenjoyed
by everyone and we'reproud to make it an affordable option for all.
OurMission
To make travel dreams come true.
To deliver quality travel experiences that areeasilyaccessibleand hassle-free.
A bit about you * Required field
Title *
First name *
Last name *
E-mail *
Digits only or add + for international numbers
Street *
Street Cont.
City, Town or Suburb *
Postcode or Zipcode *
Country *
State, Region or Province *
LinkedIn URL
(Please click on your profile and copy the URL from your profile page.)
A requirement of Qantas is that all staff obtain an Australian Security IdentificationCard (ASIC) which involves a thorough background check. Do you accept obtainingthis card would be a requirement of landing the role, including covering costs to obtain your identification documents if needed? *
Yes
No - please let us know if you have any queries in the interview.
For ASIC purposes, what is your full legal name, including any middle names? *
If you have been referred by a member of our team, please provide their full name
What kind of work are you looking for?
*
Permanent - Full time
Permanent - Part time (minimum 3 days per week required)
Which of the following statements best describes your right to work in Australia?
*
I'm an Australian citizen
I'm a permanent resident and/or NZ citizen
I have a family/partner visa with no restrictions
I have a temporary visa with restrictions on work location (e.g. skilled regional visa 491)
I have a temporary visa with restrictions on industry (e.g. temporary activity visa 408)
I require sponsorship to work for a new employer
I have a holiday temporary work visa
I have a graduate temporary work visa
I have a temporary visa with restrictions on work hours (e.g. student visa, retirement visa)
This is a 100% in office role that cannot be performed remotely. Does this position still suit you? *
Yes
No
Our current operating hours are 7 days a week, from 8am to 7pm, Monday through Sunday. You will be scheduled on a rotating roster, working 1 in 3 weekends, with two weekdays off. The team also works on public holidays. Are you available to work at these times?
*
Yes
No
Do you currently live in the region you want to work from? *
Yes - I live locally
No - I need to relocate for my new role
How much notice are you required to give your current employer?
*
None, I'm ready to go now!
1 week
2 weeks
3 weeks
4 weeks
5 weeks
6 or more weeks
Which office are you planning to work from? *
Gold Coast - Varsity Lakes
Byron Bay - Industrial Estate
Do you have any secondary interests that you think could create a conflict ofinterest if you were successful in landing this role? For example, will you run yourown travel business, or work for a business that competes with TripADeal. *
Yes
No
How confident are you navigating your way around multiple systems in a fast paced environment?
*
Confident
Fairly confident
Require support
Not confident
How do you rate your overall computer skills?
*
Advanced
Intermediate
Basic
Are you planning to take any leave within the next 6 months? If yes, please provide dates.
*
What's your expected annual base salary? *
What weren't you getting from you last/current role that has made you look elsewhere?
*
Successful applicants, will be invited via email to attend an individual face-to-faceor group interview that will take up to 1 hour, at the location you'll work from. Interviews will be held between Monday to Friday. When would you be available to interview?
*
Monday
Tuesday
Wednesday
Thursday
Friday
References: Please provide the details of at least one manager that you have previously reported to that is available for a 10 minute conversation with a member of the People & Culture team, alternatively we can email your referee. Please advise when best to contact them.
*
Is there anything else that you'd like to share about yourself?
I acknowledge that TripADeal will respond to my application via email in the first instance and that TripADeal emails may, from time to time, land in spam or junk inboxes. *
Yes
No
Your IP address (64.252.132.69) has been logged. 75 Hits.
Everyday is different here. From dealing with on tour emergencies, to booking customers onbucketlist package holidays. It's so good to learn new things about countries I haven't been to orwould have never thought of travelling to. There's always something new to experience here
I started as a travel consultant less than a year ago, TripADeal has given me the opportunitytolearn from other departments, take on new exciting tasks, and develop into a leadership role
Terms & Conditions
TripADeal may collect personal information during the recruitment process including IDinformation such as your name, postal or email address, telephone numbers, licenses, date ofbirth, your resume and related material, your work history and education history and anyother information we consider necessary for TripADeal's recruitment process.
TripADeal may collect information directly from you, or where relevant, from a third partywith your consent. For example, TripADeal may seek information about your prior employmenthistory through reference checks, your eligibility to work in Australia through a visastatus check, or any other information through publically available networking sites such asFacebook, Instagram and LinkedIn. If your application for employment is successful and youare offered employment with TripADeal, as a condition of employment, TripADeal will ask youfor evidence of your identity and legal entitlement to work in Australia. We will also askfor personal information, such as emergency contact details, tax file number and bankaccount details which will form part of your employee file.
TripADeal may use your personal information in order to assess your application forpositions at TripADeal and invite you to apply for future positions of interest to you,unless you notify us that you do not wish for this to occur. We may disclose your personalinformation to related companies of TripADeal for the purpose of enabling those companies toconsider you, and contact you, in relation to future positions of interest with TripADeal orits related companies.
TripADeal will store your personal information in accordance with its general privacypolicy, available here . If you wish to access or correct any of your personalinformationheld by TripADeal, please use the contact details set out on the privacy policy page.
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