Travel Consultant First & Business - FC Specialist (F&B) – Melbourne, VIC Job no: 521756
Brand: FC Specialists
Work type: Hybrid
Location: Victoria
Categories: Leisure Travel & Retail
How you'll be opening up the world for our customers...
As a Travel Consultant in our First & Business team, you will help to plan, book and coordinate your customer's next amazing luxury travel experience. You'll be building unique itineraries for your customers with their every need front of mind to ensure they have a premium experience from "Bon Voyage" to "Welcome Home". You will be booking everything from first-class flights to five-star hotels, premium tours, luxury cruising, travel insurance, and more. You will be working towards KPIs and incentive targets; therefore, building your customer relationships will be critical to your success in this role.
What it takes to be a Co-Captain in our team of First & Business experts...
You're the go-to person in your circle for travel recommendations, tips, and tricks, with prior experience as a travel consultant. You're eager to provide exceptional service to welcome new customers to your existing database of loyal clientele. You seek out new ways to build on your success and think outside of the box for your customers to find the best travel solution for them. You believe hard work should be rewarded, so you are focused on achieving your KPIs and sales targets to get the incentives you deserve. You understand the importance of organisation and managing your time effectively to achieve the best result and stay on top of your work. You're not only good at the people stuff, but at the behind-the-scenes stuff too, like building itineraries, doing up invoices, operating our complex booking systems, and jumping between different programs with a customer in front of you. You know your way around GDS and you're confident to learn complex computer systems. Your First Class Employee Benefits:
Be rewarded with a base wage plus uncapped incentives payment structure - earn a percentage of every sale you make from day one; there's no limit on what you can earn. At FCTG, we understand the importance of flexibility while fostering a culture of collaboration through in-person iterations – our First & Business team offers hybrid working arrangements. Be gifted the time to provide the support your loyal clientele deserve to foster great relationships – you won't be serving a constant queue, but the organic enquiry is there for you to go above and beyond with your sales target. You'll be joining a highly experienced and skilled team. Unlock your wanderlust! Score incredible travel deals for you & your friends and family, and get ready to be invited to try premium air, cruise, and land products for yourself through supplier famils. Be supported in your search for 'what's next' in your career through our Brightness of Future pathways within our global organisation. Get qualified with a Certificate 3 & 4 in Travel & Tourism through Australian Apprentice Training (you may be eligible to receive direct financial support while you study). Embrace the famous Flight Centre culture at our Reward & Recognition events throughout the year including our annual 'Global Gathering' (pack your bags for Lisbon 2024!). Thrive in a workplace that values individualism – come as you are! Don't miss your flight! Apply now for one of the best adventures you'll have.
*Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.*
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