Company DescriptionBecome a member of a global community! The international logistics industry is an integral piece of the global trade puzzle, we make the world go round. Our company delivers solutions to complex global challenges faced by some of the most recognized brands in the world. At Expeditors, we recruit, train, and retain the very best logistics and technical experts. We love to promote from within, so we think not just of this role but those of your future. More than 50 percent of our staff of over 19,000 employees have been at Expeditors for 5 years or more. This high retention rate is influenced by a unique compensation program for positions that are more than just jobs. Join Expeditors and have a chance to grow, thrive, and fulfill your potential.Job DescriptionAs a Transport Coordinator, you will be responsible for coordinating the delivery of Air, LCL, and FCL shipments in accordance with customer delivery instructions utilizing Expeditors approved transport providers whilst avoiding/minimizing storage and detention charges. You will have the autonomy to provide exceptional customer service both internally and externally while applying the company standards and processes to effectively handle smooth deliveries, ensuring compliance with company and government regulations at all times.KEY RESPONSIBILITIES:Customer Service: Communicate effectively with customers and service providers to ensure a compliant and complete shipment process in a timely manner whilst documenting customer needs for future use and striving for excellence.Operational Excellence: Take ownership of understanding and complying with Expeditors internal process standards to complete timely, accurate, and compliant deliveries, customer billings, and system updates.Service Provider Relationships: Build strong partnerships with Service Providers including shipping lines, transport companies, and freight yards to ensure your client is serviced to a high level.QualificationsCompetent use of Microsoft Excel & Word.Experience with Expedient and the ICS system preferred but not necessary.Courteous communication and phone manner.Proactive approach to problem solving.Additional InformationEmployee Health: You and your health are important; Expeditors will support you with an attractive health insurance package.Career and Personal Development: Developing you and your skills not only for today's role but for those in the future.Employee Stock Purchase Plan: Take the opportunity to own a piece of your company through our ESP Plan.Financial Security: Join Expeditors knowing that your job and financial security are safe from the effects of the global economy.Employee Appreciation: As our greatest asset, we understand the importance of showing our appreciation, respect, and acknowledging the value you bring through employee engagement.Enhancement Leaders: Through utilizing technology solutions and focusing on continuous improvement strategies we continue to evolve our roles and processes to improve efficiency and job satisfaction.
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