Job no: 926666
Work type: Full-time
Location: Geelong
Rehabilitation Coordinator
Multiple full time, fixed term 12 month positions Geelong office location, with flexible hybrid working Competitive salary $100,868 base + superannuation + great employee benefits Play a key role in impactful work and making a difference to the Victorian Community Care in Action
With a career at the TAC, you'll be helping us look out for the lives of everyone who travels on Victoria's roads. That's care in action.
Right now, we're seeking Rehabilitation Coordinators who will support the progress of clients and colleagues to achieve great things. That's truly rewarding work that will help us continue to deliver life-critical services where it matters.
About the role
The Rehabilitation Coordinator proactively manages a portfolio of clients to achieve optimal client outcomes through relationship building, expectation setting, effective communication with stakeholders, making sound claim liability decisions and developing holistic claims management strategies. The role focuses on returning people back to work and health using early intervention strategies and sound stakeholder engagement.
About the Team
These roles will sit within the Back to work Back to Health branch within the Back to work Intensive and Back to work active teams. You will be joining supportive and collaborative teams who are focused on building good client outcomes and you will be supported by a Manager who promotes a collaborative work environment.
What we're looking for
Proven Stakeholder engagement
Ability to communicate with internal and external stakeholders to ensure best practice claims management during any stage of a client journey. Strong influencing, negotiation and decision making skills. High level resilience and communication skills. Strong organisational and time management skills with the ability to prioritise and multi-task. Ability to achieve optimal client outcomes
Proven ability to manage decisions on a portfolio or cohort of claims to achieve optimal client outcomes. Deliver a high level of client service by putting the client at the centre of decision making and communicating claims liability decisions in line with the client service charter. Experience in a client services environment. Why you'll love it here
There's more to work than a competitive salary and amazing employee benefits. As our newest Rehabilitation Coordinator, you'll also:
Make a positive difference
Every day the work you do at the TAC contributes to something bigger. As part of an inclusive, supportive team you'll find real purpose in achieving goals, together.
Be rewarded for great work
We value our people, offering a corporate incentive, salary packaging and a reward and recognition program.
Grow and go places
We're invested in your progress. When you work for one of Victoria's largest and leading workplaces, you'll receive extensive internal opportunities for development and access to the LinkedIn Learning Digital Hub.
Ready to put care in action? We'd like to hear from you.
Click apply to submit your Cover Letter and Resume. If successful, you'll progress to an interview. All applicants will be advised of the outcome of their application.
For more information, read the attached Position Description or contact Kansas Graham Team Manager Back to Work Intensive via email: or Mario Calleja, Team Manager Back to Work Back to Health via phone: 0466 920 286. Applications for this role will be accepted up until 11:55pm on Sunday 19 January 2025.
If we can do anything to help make applying for this role easier, please let our People, Culture & Engagement Team know at If over the phone is better for you, our number is 5225 7500.
A safe place to work
We're committed to the health, safety and wellbeing of employees. This extends to inclusion, diversity and accessibility in our employment practices, and we encourage Aboriginal and Torres Strait Islander people, people with disability, men, women and gender diverse people, culturally diverse, and LGBTIQA+ people to apply for roles.
Child Safety
At the TAC we are committed to the safety of children and young people. For more information regarding our commitment to child safety, please visit our website.
This role will require you to have a valid Working with Children Check.
Position Description
Advertised: 06 Jan 2025 AUS Eastern Daylight Time
Applications close: 19 Jan 2025 AUS Eastern Daylight Time
#J-18808-Ljbffr