MBCM Strata Specialists is seeking a driven and experienced Strata Training Operations Manager to lead the development and implementation of our industry-leading training programs.
You will be responsible for overseeing the day-to-day operations of our training and support, ensuring the delivery of high-quality educational content to our team.
What you'll be doing Manage the end-to-end training lifecycle, from curriculum design to session delivery, evaluation and onboardingCollaborate with subject matter experts to create engaging and informative course materialsOversee the scheduling and facilitation of training sessions, both in-person and onlineMonitor training metrics and identify opportunities for continuous improvementProvide guidance and support to franchisees, fostering a culture of excellenceLiaise with key stakeholders to understand evolving training needs and industry trendsEnsure compliance with all relevant regulations and industry standardsWhat we're looking for Extensive experience (5+ years) in a training, operations or learning & development role (You don't need to have experience within the Owners Corporation/Strata Management or Franchise industry, but it is a bonus if you do)Strong project management skills with the ability to prioritise and multitask effectivelyExcellent communication and presentation skills, with the ability to engage diverse audiencesDemonstrated experience in developing and implementing effective training programsFamiliarity with instructional design principles and adult learning methodologiesRelevant tertiary qualifications in a related field are highly desirableWhat we offer At MBCM Strata Specialists, we are committed to providing our team with a supportive and rewarding work environment.
We mix the days up with some office and some work from home days.
So, come join our dynamic team and help shape the future of our new generation of Franchisees/Owners Corporation Managers in the strata management industry.
About us MBCM Strata Specialists is a leading provider of strata management services through our Franchisee network in Victoria.
Established in 1985, we have a proven track record of delivering exceptional service to our clients and a strong reputation for innovation and industry expertise.
Our team of dedicated professionals is committed to empowering our clients and franchisees, along with shaping the future of the strata management industry.
Apply now, including a cover letter addressing why you are the best person for the role.
Join our team as the Training Operations Manager and be a part of our exciting growth journey.
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