WHO WE ARE? Scape's?vision is to?be the Earth's best living company (so you can see straight off the bat we are a conservative bunch!). We are a leading provider of student accommodation in Australia, we currently have the capacity to provide a home to 17,000 students (and are growing). We don't simply provide a bed and roof; we also provide a unique, amazing experience and a safe environment to help students make the most of their studies. ABOUT THE ROLE As the Training Manager – Operations you will work with the Operations Leadership team to identify the operational training needs and requirements of the Scape Operations department (including customer experience, facilities, events, cleaning, and catering team members). You will be responsible for designing and/or coordinating training and the ongoing assessment of the effectiveness of that training to ensure all team members are confidently and capably able to meet the operational requirements of their roles. This important role will not only ensure that Scape Operations team members can provide the best possible experience for our residents but will also ensure that Scape is meeting its requirements with regard to compliance, health, and safety standards. THE IDEAL CANDIDATE The ideal candidate is an experienced Training Manager, with a Cert IV in Training and Assessment and a passion for helping people to develop the skills and confidence to be successful in their roles. You will enjoy variety and have no qualms about rolling up your sleeves to do a good job - whether that be by contributing to a process improvement, completing an audit of our LMS to ensure records are up to date, delivering training, or sitting with a team member to assess their competence carrying out an important task. Strong systems experience, coaching and influencing skills, and an ability to relate to individuals from diverse backgrounds are essential. We are also looking for candidates with: Relevant qualifications and experience in a similar role in a fast-paced, complex environment Certificate IV in Workplace Training and Assessment Experience with managing LMS (learning management systems) and content development systems eg, Articulate, Easygenerator, Absorb etc Excellent oral and written communication skills Advanced presentation skills Familiar with various training tools, systems, and models Ability to work independently as well as part of a team Strong understanding of learning styles PERKS OF WORKING WITH SCAPE At Scape, we are all about creating and sharing the good vibes. Below are just some of the scape-tastic perks of joining our team: Annual flu vaccinations and skin checks Insurance discounts up to 10% (Bupa, nib and NobleOak) Free use of all Scape gyms – nationally A month dedicated to your well-being and health (plus a day off, to celebrate however you want) Yearly performance and salary reviews Passionate work environment Birthday leave, a day off for your birthday Generous referral bonuses (up to $5k) EAP, Sonder & Duress support THE FINE PRINT At Scape we honour and welcome our rich heritage and contributions of First Nations and Indigenous peoples. Our workplace embraces diversity and strives to create an inclusive environment that respects and values your culture, traditions, and perspectives. Join us in building a harmonious and empowered community where everyone's voice is heard and celebrated. This is a great time to be joining a growing business, that is willing and able to make a difference for our student residents, stakeholders and the community as a whole. Please note that we will review applications and contact candidates on a rolling basis. The earlier you apply for this opportunity, the better! If you feel you would like to join our team, apply now with your CV and 1-page cover letter! No agencies please.
