Training & Development (Human Resources & Recruitment)
Full time
Up to $120k + 10 days paid training + hybrid work
First Focus, Australia's best Managed Service Provider, is seeking an experienced Training and Onboarding Manager , on full time basis at our offices in either Bentley WA or Brisbane CBD.
About First Focus
We are a fast growing, national MSP with aspirations to become the best career developer in our space in Australia. We have established a strong training culture as well as several unique training programs including Leadership Lab, Fast Track, Immersion and Bootcamp. We are in the process of adding the 'First Focus Leadership Academy', a hands-on leadership development program for middle managers to round out our suite of training programs.
About the role
The Learning and Development Specialist will ultimately have ownership of the entire First Focus Academy which encompasses all training programs, together with our LMS and video library.
In addition, they will be responsible for the onboarding function across the business, ensuring that new employees have the best possible experience and are able to become settled and productive as quickly as possible.
Reporting to the CPO, the successful candidate will have proven experience in implementing and managing successful training programs, ideally in the technology space.
Requirements Demonstrated experience in a similar role, ideally in the technology space
Proven track record of implementing and managing successful leadership training programs
Experience in creating and implementing onboarding tracks and upskilling plans
Excellent communication and facilitation skills
Highly developed emotional intelligence
A passion for learning and people development
A warm personality and a great sense of humor!
Genuine and authentic connection with our First Focus values (check them out on the About Us page of our website)
A dedicated training day each month (10 per year)
Multiple opportunities for personal and professional development
Option of a subsidised Tesla company car as part of your salary package
Inter-office travel program to work from other offices and locations
Free access to our EAP, including 1:1 coaching sessions from qualified psychologists or counsellors
Volunteer days and the ability to get involved in our 'Make A Difference' Council
Company profit share for all employees with 2 years tenure or greater
Regular social events, and a great team culture!
First Focus welcomes applications from Neurodiverse candidates. We recommend & appreciate disclosure along with the application so that a copy of our Neurodiversity Statement can be provided outlining the flexible options we can offer to best showcase your skills.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
What's your expected annual base salary?
How much notice are you required to give your current employer?
How many years' experience do you have as an Onboarding Specialist?
How many years' experience do you have as a Leadership Development Role?
First Focus is the smart alternative IT provider for mid-sized businesses throughout Australia and New Zealand.
Our philosophy is to deliver our clients smart, flexible, and value-driven IT solutions by combining our enterprise quality infrastructure and processes with our small business personalised service and responsiveness.
This philosophy means that we always start by understanding your needs and custom-build a technical solution to specifically meet those needs. We're not focussed on technology; we're focussed on our customers.
Source: This is an extract from the company's own website.
First Focus is the smart alternative IT provider for mid-sized businesses throughout Australia and New Zealand.
Our philosophy is to deliver our clients smart, flexible, and value-driven IT solutions by combining our enterprise quality infrastructure and processes with our small business personalised service and responsiveness.
This philosophy means that we always start by understanding your needs and custom-build a technical solution to specifically meet those needs. We're not focussed on technology; we're focussed on our customers.
Source: This is an extract from the company's own website.
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