Overview Permanent Full-Time Training Administrator - Cranbourne VicDue to a recent growth we are seeking a fun, energetic and experienced RTO administration officer to join our Administration team on a full-time basis.
If you have the passion for the Industry, are motivated and passionate about your work then MAX Solutions wants to hear from you!About the roleBased at our head office at Eight Miles Plains the role of RTO Administration Officer will support a range of Administration that support the RTO.
You will be passionate about the whole lifecycle of the student journey, supporting all stages of their training from enquiries/enrolments to their completion.This includes but not limited to:Taking enquiries Support both potentials students and referral agenciesProcessing of enrolmentsResulting assessmentsProcessing enrolment amendments and completions which result in certificate issuancesAttend to phone/email enquiries and respond appropriately within the given timeframesMAX Solutions is looking for someone who is driven with a high level of attention to detail and accuracy when processing and show initiative to work to ensure quality outcomes are reached.
This is a role full that is full of variety and no given day will be the same!About youMinimum of two years working in an Administration and customer service role, within an RTO in the vocational education and training sectorExperience using Student and Learning Management SystemsA positive can do attitude Willingness to grow and expandA pro-active approach to problem-solving by streamlining processesExceptional interpersonal and communication skillsSound understanding of Microsoft Office suiteApplicants must be eligible to work in Australia in addition to a current Working with Children Blue Card is required.More than just a salary!"Purple Perks" Discounts from a large number of well-known retail /travel and adventure companies for MAX Staff Opportunity to grow and develop through training and leadership support Move from 4 weeks to 5 weeks annual leave after 3 years' serviceAccess to our EAP for both you and your familyCash out or purchase annual leave to suit your needsAccess to long service leave after 5 years' serviceGender neutral paid parental leave of 12 weeksSuperannuation contributions paid for women during the first 12 weeks of any unpaid parental leaveExtensive leave provisions including domestic, community service and study leaveEducation assistance and study leave.