At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose:creating value together. We encourage people with diverse backgrounds to apply for this role. What is a Customer Support Representative (CSR)? As a CSR you will provide assistance to both internal and external customers with all parts quotes, sales and order tracking. Along with liaising with local vendor and transport providers to best support our customer's needs, ensuring that the operational standards set by our Komatsu Customer Support Charter are met and exceeded.
What are the career pathways for a CSR at Komatsu? Upon completion of your CSR Traineeship, you will have the skills and ability to further your career with Komatsu, with a wide variety of career paths available.
Customer Support Centre Team Member, Leader & SupervisorCustomer Support and Sales RepresentativeParts & Service AdvisorFleet ManagerNew Machine SalesParts PlannerRegional Parts ManagerBusiness Systems TrainerThe Opportunity: Throughout the 3-year program you will receive first class training in state-of-the-art facilities, working on some of the most innovative and advanced equipment ranges globally. You can expect to learn from the industry's best within a safe and supportive environment that promotes development.
These are permanent positions with employment opportunities upon completion, perfect for those looking for a long-term career within Komatsu.
What can I expect as a Komatsu Trainee? Learn valuable, nationally recognised job skills and qualifications with an Original Equipment Manufacturer (OEM) company (AUR31020 Certificate III in Automotive Sales)Learn while earning an incomeBe supported by a dedicated Apprentice Technical Capability teamBe provided with mental health awareness and resilience trainingOpportunity to advance your career globally by leveraging from cross-functional developmentGain access to all Komatsu Employee Benefits, including an industry-leading leave policyContinual training and upskilling for ongoing career developmentJoin a team that encourages employees to contribute ideas and drive positive changeWhat we are looking for: Genuine interest in pursuing a career with KomatsuCommitment to structured, classroom-based, and on-the-job field trainingAptitude for technical workStrong written and verbal communication skillsOngoing commitment to workplace health & safetyAbility to work collaboratively in a team environmentKomatsu Benefits: Families Policy:16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefitsFinancial:Company funded Income Protection InsuranceCareer:Recognition, awards, flexibility, further education studies and internal career developmentHealth:Corporate discount with Bupa, Total Wellbeing Solution with Telus HealthTravel:Discounts with Avis, Qantas, Crown, IHG and travel agentsReferral Program:Earn $3,000 for referring a new employee to KomatsuReady to get started? Simply hit the apply now button! Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive.
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