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Trainee Customer Services Officer

Details of the offer

Trainee Customer Services OfficerCouncil is seeking suitably qualified applicants to fill the temporary full-time role of Trainee Customer Services Officer.
Reporting directly to the Manager Corporate & Customer Service, you will support Broken Hill City Council with frontline contact for telephone and face to face contact for all Council related enquiries, such as lodgement of applications, payments, bookings and requests in relation to services that Council provides.
Job DescriptionWe are seeking an employee enthusiastic about pursuing a career Council, has experience working in small and large teams, and who has a good customer service understanding.
The successful candidate will have proven ability to communicate well with others, have high-level Microsoft Office skills and take a proactive approach to their work.
At Broken Hill City Council our people are our strength, and we welcome you to start on the pathway to the career you hope for.The ideal candidate will possess and be able to demonstrate the following:A 'can do' attitude focused on delivering outcomes.Commitment to a strong values culture and preparedness to 'Play your Role'.Building a culture where the 'organisation wide' adopted values and behaviours of the organisation are championed.Commitment to embracing Council's Customer Service Framework and to 'Think like the Customer'.Commitment to continuous improvement and embracing change.Commit to the liveability of our community.
Benefits working for Council include:Generous Award Conditions including 5 weeks Annual leavePaid Long Service Leave after 5 years continuous serviceCorporate Health and Wellbeing programsEmployee growth and development opportunitiesSalary packaging optionsSocial ClubsAppointment will be subject to:Pre-employment MedicalNational Police and Background CheckReference ChecksJob reference: BHCC-CCE-06Position DescriptionAny questions about the role can be directed to Michelle Rolton, Manager Corporate & Customer Service on (08) 8080 3360.To apply for this role, Click Apply and provide Council with a cover letter (no more than 3 pages) that focusses on how you meet the essential requirements of the role and demonstrates your successes in previous roles, and an up to date CV with at least two current referees.Applications close Friday 17 January 2025Broken Hill City Council promotes a workplace that actively seeks to include, welcome and value the unique contributions of all people.
People from Indigenous backgrounds, people from culturally diverse backgrounds and people with disabilities are encouraged to apply.
If you require any adjustments to assist you with your application or would like to discuss the position further, please contact Council's People and Culture Department on (08) 8080 3346 or (08) 8080 3347.Please note that the selection process can commence before the closing date and that the preferred candidate can be selected based on application and referee checks only.


Nominal Salary: To be agreed

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