09th October, 2024 Use your existing healthcare, nursing or medical customer service skills with your high levels of empathy to make a difference.
With full training, transition into a Trainee Case Manager position supporting injured workers, guiding them through the recovery and return to work process.
HAYLO People are a specialist recruitment agency supporting people finding a role within insurance and personal injury claims.
We are working with a trusted and well known insurer.
They have an opportunity to join their thriving business as a Case Manager supporting injured workers through the recovery and return-to-work process.
Full training will be provided by dedicated leaders and specialists in the business.
Once fully trained, you will manage a portfolio of claims.
This is a permanent full-time role with flexibility to work from home up to 2 days after initial training within their office based in Newcastle CBD.
The role Support people who have been injured at work and guide all parties (injured worker, employee, etc.)
through each stage of the claims process Work with internal stakeholders to manage treatment approvals, return to work and injury management plans Manage weekly payments and provider invoices About you Previous experience in workers compensation is desirable but not essential To be successful in this role you should possess a background in healthcare, nursing, allied health, aged care, medical receptionist etc.
You are passionate about delivering a superb customer experience and enjoy working towards outcomes for all parties You have a genuine, caring nature that puts customers at the heart of what you do, showing empathy in all circumstances You are an organised person who demonstrates strong time management and prioritisation skill Benefits Salary: $70,000 - $75,000 + super + discounts & benefits Extensive well-being initiatives and discounts across a number of insurance products Onsite learning & development team with a structured career pathway For more information, or to discuss this role in further detail, please contact Adam Coyne - ****** We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply or any of our roles.
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