Your role as a Sunco Motors Trainee Service Advisor will be to act as the channel between our Customers and our Service department. Each day will bring new challenges and success. The role will be what you make of it.
This is your perfect opportunity to apply yourself to a full-time role, in the beautiful Sunshine Coast.
Key Responsibilities of the Role Actively listening to our Customers - Gathering and providing clear information for the TechniciansQuoting Customers on vehicle services and repairsProactively communicate to Customers and not "wait until they call"Upselling beneficial products and services based on the Customer's needsDaily Administration tasks including processing repair orders, invoices, payments and actioning warranty claimsNurture our existing, loyal Customer Base and develop new Customer relationships through an "Industry Best' Customer experienceAbout You Reliable and committed to a full-time positionAvailable 0730am - 1730pm Monday to FridayAdministration experience and excellent computer skillsComfortable with the uncomfortable conversations Understands Targets, KPI's and industry measuresKnows how to connect with people and appreciates what a "Quality Customer Service Experience" truly meansPride in presentationAble to survive and thrive in a fast-paced, high-pressure environmentSolution focused with excellent time management skillsComplaint management skillsFollows a proactive, not reactive approachOrganised with the ability to multi-taskA problem solver who is able to prioritiseDealership experience will be highly regardedDMS experience beneficialThe Benefits Payroll processed weeklyProgression: WEEKLY Commissions paid on additional product and service salesProgression: MONTHLY CSI Bonuses paid on achieving set targetsNo Weekend work!We offer modern facilities, and a highly experienced management team to support you in your career.
NB: Only shortlisted Applicants will be contacted If this role is ticking all your boxes and you want to be a part of our award-winning team, please click APPLY NOW or send your Resume and Cover Letter to [email protected] The Sunco Motors Group is a family-owned business successfully operating multi-award-winning dealerships, who have been servicing the motoring needs of Sunshine Coast residents for 3 decades. We have since grown to include Hervey Bay, Maryborough, and Kingaroy. Sunco Motors Group: Is an Equal Opportunity EmployerProvides a Smoke Free Environment