Committed to people. Committed to the future. Toshiba (Australia) Pty Limited is part of the globally operating Toshiba Tec Corporation, active in various high-tech industrial sectors. We are a leading provider of information technology, operating across multiple industries. Toshiba helps organisations transform the way they create, record, share, manage and display information.
We provide multi-function devices (MFDs) for document print, scan and copy. Our MFDs enable organisations to efficiently manage documents, streamline workflows and automate business processes. Toshiba understands the multifunction products are just the beginning. That's why we leverage our leading-innovation technology with software and programs that help you increase efficiency and eliminate waste. We help our customers save time and money, reduce waste, ensure compliance and minimise their environmental footprint.
Our opportunity We are seeking a motivated and detail-oriented Sales Support Liaison to join our sales team. The ideal candidate will play a crucial role in supporting our Sales Team and ensuring smooth operations within the sales department. This position requires excellent communication skills, a proactive attitude, and the ability to multitask in a fast-paced environment.
Reporting to the Regional Manager, this role requires strong administrative skills, an ability to build relationships with a diverse customer base whilst providing internal support to the Account Managers and their clients.
Responsibilities include Collaborating with Account Managers and providing administrative support to ensure customers receive the highest level of customer service Assist in developing tailored solutions to enhance the customer experience Generating quotes and proposals for the Account Managers Ensure accuracy of information entered into the CRM system Processing incoming queries in accordance with the service level agreements Liaise with customers regarding any changes to meetings with the Account Managers Generate sales reports as requested by the Account Managers and Regional Manager Attend weekly meetings providing supporting documentation for the Regional Manager Desired Skills and Experience Previous experience in an administrative or sales support role Excellent communication, interpersonal and organisation skills Excellent attention to detail and a focus on accuracy. A problem solver, with the willingness to learn and adapt to systems and processes Working collaboratively within a small team Proficient in using Microsoft suite, including Word, Excel and Outlook Previous experience using a CRM program Apply If this sounds like the role for you, please click the "Apply" button and submit your application today!
Applications close on 7 February 2025. Only shortlisted applicants will be contacted.
#J-18808-Ljbffr