SAP Application Specialist - Commerce Cloud
Apply locations AU VIC Melbourne 380 St Kilda Road L6 time type Full time posted on Posted 2 Days Ago time left to apply End Date: January 12, 2025 (23 days left to apply) job requisition id R000070059
About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world.
Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small.
We have been supporting our customers for more than 130 years.
Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries.
We are proudly part of Japan Post —
The Role
We are excited to be recruiting for a high calibre SAP Application Specialist.
In this role you are accountable for internal project delivery and application support of Toll G&D's SAP Commerce Cloud system.
This is a fixed term contract to March 2027.
To be successful as the SAP Application Specialist – Commerce Cloud, you will:
Resolve incidents and service requests raised by system users Participate in solution design and delivery of projects Change requests for system configuration, continuous improvements and enhancements Update business processes and system design during deployment of change requests Translate business requirements into functional and technical specifications for system workflows, reports, interfaces, conversion, enhancements and forms (WRICEFS) Reviewing and deploying support packs and version upgrades Manage data collection, mapping, conversion and migration Analyse data to provide business insights Propose solutions and strategies to address business challenges Collaborate across SAP, development and engineering teams and business stakeholders to ensure customer requirements and business impacts are considered when considering system changes Conduct system troubleshooting, unit, system integration and regression testing Facilitate User Acceptance Testing and Pre-Production Testing Collaborate cross-functionally to ensure that customer and business impact is considered while delivering all projects or programmes of work.
Comply with all Toll policies and procedures, including project management, risk management and security.
About You:
Minimum 5 years of experience in SAP Commerce Cloud Strong system design, configuration and business analysis skills Experience in both a support & project environment.
Ability to work closely with business stakeholders, internal IT teams and external vendors Motivated and proactive in problem-solving and innovative in process improvement Understanding of operational expectations from data analysis Ability to anticipate issues, escalations and mitigate proactively To find out more about us visit
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.
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