Since 1977,King Livinghas pioneered quality Australian design, continually pushing the boundaries of what furniture can achieve. Designed to adapt to our changing lives and last for generations, our furniture marries the power of innovation with traditional handcrafted methods.
King Livinghas expanded from a homegrown business into a global brand. A family owned and run Australian company headquartered from our Support Centre in Sydney, our Showrooms and manufacturing centres span Australia, New Zealand, United Kingdom, Canada, Singapore, Malaysia, China and Thailand.
AtKing Living, we are dedicated to creating simplicity and balance in both our living spaces and our work environment. We take pride in our past accomplishments and are thrilled by the possibilities of the future.
The Opportunity
We are looking for an experienced, organised, innovative, and forward-thinking Showroom Manager to lead, mentor and motivate our well established and high performing team in our Canberra store.
As one of ourKing Livingbrand ambassadors, you are personable, positive, dynamic, proactive, and easily engage with your team and customers, building strong relationships to deliver the best customer experience.
In this key role, you will actively lead the team from the front to achieve sales targets, ensure the smooth running of the showroom, our people and stock management.
Your success will come from your ability to build a collaborative team who are passionate about our products, show their flair for design, and through ongoing product training and knowledge, provide a customised solution to suit each customers' home, family, and lifestyle.
Relocation benefits are available for the right candidate.
The Role: Maintain and support the daily operation of the showroom according to King Living standards, following policies and procedures including WHSConduct daily showroom team meetings to provide updates on pricing, packages, product changes, sales targets, and promotionsContinuously develop the store's sales operations to optimise turnover, to present the store and our product to the highest standard and to provide outstanding customer serviceEffectively manage the sales team to achieve business goals, whilst facilitating ongoing product and sales training, and building a strong, collaborative cultureComplete showroom rosters three months in advance (considering employee availability & leave requirements, as well as rostering high performers at peak periods) and communicate to all showroom employees.Liaise and help to facilitate the smooth running of changeovers for campaigns working closely with the visual merchandising teamEstablish and build customer relationships, and manage and resolve all customer complaints as requiredEnsure all marketing material is set up in line with Marketing and Brand requirements including window decals and POS Be aware of competitor product offerings and promotionsFull-time role (you will need to be available to work a day on the weekend) About You:
To be successful you will be confident with customers, experienced and focused in leading/supporting and managing a team, be driven to achieve, great with training and product knowledge, and be a fantastic salesperson.
Previous experience in a similar role managing a premium brandYou are customer obsessedStrong mentoring and coaching leadership style to promote, motivate and build a cohesive team cultureDemonstrated leadership in organising and managing a team, performance management, selling skills, visual merchandising, operational routines, and IT systemsAbility to understand store budgets, to effectively run an operational storeHigh attention to detail and able to problem solve, negotiate and influence to resolve issues, and think on your feet to deliver the best outcome to your team and customersExperience working with textiles, furniture design or Interior Design (advantageous)A team player who is flexible, and adaptable to assist the greater team when requiredResults-focused with a mindset to continuously improve operations and to keep up to date with the latest trends, driving targets and developing your team to meet set campaignsConfident communication skills, both written and verbal, with excellent professional presentationIntermediate ability in computer skills, including the Microsoft Office suite. King Livingvalues innovation and creativity, and our people are at the very core of everything we do.King Livingis an ideal place to grow, develop and make the most of opportunities as we continue to grow.
King Living Benefits and Our Offer to You Career development and ongoing product trainingSupportive and friendly team environment with a true family feelGenerous employee, family, and friends 'product discountsDiscounted health insurance, retail brands and vouchersPaid Parental leave.Australian owned company with a growing global footprintEAP to support your ongoing health and wellbeing. King Living is an equal opportunity employer, all applicants will be considered regardless of your race, sexuality, religion, colour, gender identity or parental status. To be considered for this role you must be an Australian Citizen or Permanent Resident with full working rights to work and live in Australia. Apply NowTo apply for this role please complete the form bellow.
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