TikTok Commerce - Beauty/Electronics Category Account Manager
Mexico City Regular Operations Job ID: A164825
Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.Team IntroThe commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.Responsibilities:1. Drive and manage the merchant partnership and experience end-to-end, including continuous merchant development, especially in Beauty/Electronics category;2. Work with creators and presenters to produce high quality Commerce content driving revenue through detailed operations work;3. Utilise data proficiently to deeply understand pain points, formulate business requirements, identify opportunities and prioritise solutions;4. Be an expert in TikTok commerce operations, identify opportunities for service and content, carry responsibility for category performance;5. Own internal projects to contribute to the industry ecosystem as a whole (including campaigns, product launches, marketing);6. Utilise data proficiently to deeply understand pain points, formulate business requirements, identify opportunities and prioritise solutions.
Qualifications
Minimum Qualifications:1. Strong interpersonal skills, excellent communication and negotiation skills, logical thinking, and analytical skills;2. Customer service orientation and experience working in a client facing capacity;3. 3+ years working experience;4. Fluent in English, good communication and collaboration skills working cross functionally in a global working environment.Preferred Qualifications:1. Experienced in relatable in-category management, at a large retailer, or agency side or other company with specialism in Beauty/Electronics category is preferred;2. Strong sense of social content (livestream and short-video is a preference) , practical experience in the social commerce, content marketing, influencers, and creativity in the categories is a plus;3. Collaborative and open to changes and challenges and learn;4. Ability to thrive in ambiguity and adapt quickly to change.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2.
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