Job no: 887928
Work type: Full time, Part time
Location: Adelaide Metro Southern, Various
Categories: Administration, Business and Management
Child and Family Health Service (CAFHS), Southern Adelaide Salary Classification - ASO2 - Administrative Services Officer L2 - $58,709 to $63,154 p.a. (pro rata) TWO OPPORTUNITIES AVAILABLE! Full time - Term Contract until December 2025 Part time - 30 Hours per week until December 2025 About the Opportunity
The position of Administration Officer reports to the Administrative Coordinator / Administration Manager and is responsible for providing administrative support and quality customer service to a range of clients for the Child and Family Health Service offices located at various locations state-wide.
This is an exciting opportunity to be familiar with all aspects of administrative duties required to support Child and Family Health Service clients by acting as the 'first point of contact' for both front of counter and telephone customers.
About You
To be successful in this role, you will have:
Sound interpersonal and communication skills including the ability to communicate effectively with consumers, staff, external agencies and members of the public, both face-to-face and over the telephone, demonstrating respect for different cultural groups and life situations Skills to maintain sensitivity, integrity and confidentiality An ability to effectively resolve conflict in the workplace A flexible autonomous approach to work Typing skills that ensure timely and accurate data/information/documents An ability to quickly learn administration tasks and adapt to different working environments A demonstrated ability to multitask An ability to adhere to administrative boundaries, including directing inquiries to clinically trained colleagues as required. Your experience will include:
Working in a demanding frontline customer service position within a Health Service Maintaining general administrative processes Maintaining electronic and hard copy client records Managing appointment bookings Word processing, data entry and Microsoft Office products Working effectively and harmoniously in a multi-disciplinary team environment Working independently with minimal supervision and within scope of practice Using initiative and the ability to prioritise competing demands Previous experience in a customer-facing health administrative role will be highly regarded.
What WCHN Can Offer You
Salary package a range of benefits (including living expenses such as mortgage, rent, utility bills and groceries) up to $9,010 each FBT year + $2,650 for Meal Entertainment expenses each FBT year. Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.) Access to generous leave provisions and professional development opportunities Support for you and your family via our Employee Assistance Program About Us
The Women's & Children's Health Network is the state's leading provider of best practice health care for women, babies, children and young people across South Australia. We offer:
Specialist care for children with acute and chronic conditions State of the art maternity and obstetric care services Community-based services reaching hundreds of thousands of babies, children and young people, their families and communities across SA Specialist programs including Mental Health, Child & Family Health services, Youth and Aboriginal Health services. Join our patient-centred team and contribute to providing South Australia's women, babies, children and young people with the best health care through both within our hospital or via our many and varied community services and programs.
Our values of Compassion, Respect, Equity, Accountability and working Together for Excellence or CREATE Together represent who we are as a Network.
Special Conditions
To find out more about this role, including key selection criteria, all special conditions and minimum requirements, please click on the attached role description and also review our document checklists below.
Immunisation Requirements Checklist
Applicant Documents Checklist
Application Instructions
You will be required to attach a 1-2 page cover letter addressing the key selection criteria of the role and a current résumé/curriculum vitae prior to clicking 'Submit Application'. It is recommended to allow enough time to complete the whole application as the system times out after one hour of inactivity.
Other Important Information
The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
Want further information on applying and winning this role, go to our SA Health Careers Site for the Australian Applicant Guide or if you are an international applicant, check out the International Application Guide.
Aboriginal and Torres Strait Islander applicants are encouraged to apply.
Enquiries
Diana Lane Administration Coordinator Phone: 0439845701
E-mail:
Application Closing Date :
Sunday 05 January 2025 - 11:55pm
Useful Links
ASO2 - Administration Officer - CaFHS - Role Description
Advertised: 11 Dec 2024 Cen. Australia Daylight Time
Applications close: 05 Jan 2025 Cen. Australia Daylight Time
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