Australia and New Zealand Banking Group Limited
Position: Personal Banker, Ayr QLD
Department: AR Branch Network
Division: Australia Retail
Location: Ayr
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
As a Banking Consultant, your role is to provide our customers with a seamless branch experience by meeting each customer's end-to-end banking needs across transaction activities, needs-based conversations, and educating them on digital solutions.
Role Type: Casual
What will your day look like?
Provide customers with a seamless branch experience by meeting their end-to-end banking needs. Be part of a collaborative team and act as a role model and peer coach. Contribute to customer engagement and advocacy. Participate in and support bank programs and initiatives. Know your customer from a risk perspective. Ensure compliance with ANZ and branch policies and procedures. What will you bring?
Exceptional customer focus; retail experience is an advantage. Experience in using and promoting technology; knowledge of digital channels is an advantage. Ability to multi-task and adapt to change. Willingness to work in a collaborative team environment. Sound understanding of compliance. Excellent communication and interpersonal skills. You're not expected to have 100% of these skills. At ANZ, a growth mindset is at the heart of our culture, so if you have most of these skills, we'd love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive. You'll have the resources, opportunities, and support you need to take the next big step in your career.
We provide a range of flexible working arrangements and benefits, including access to health and wellbeing services and discounts on selected products and services from ANZ.
At ANZ, we celebrate the different backgrounds, perspectives, and life experiences of our people. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require.
If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application.
To find out more about working at ANZ, visit ANZ Careers and search for reference number 80657.
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