We are currently looking for a service-oriented, IT-savvy personality with strong organizational skills as a Ticketing Consultant Responsibility for operational ticketing services for the entire event lifecycle of promoter key accounts assigned to you in the sports, entertainment and cultural environmentCreation and administration of events in our ticketing systemsFirst ticketing support contact for a selection of key accountsBuilding and maintaining excellent customer relationships through individual client supportAdvising and training our clients to ensure a complete solution to their technical requirements and service requestsOn-site support at events and application support for our business partners outside of regular business hours (on-call service)Acquiring in-depth knowledge of ticketing products and services that support the entire operational lifecycle of eventsYour profile: Service-oriented, with strong organizational and communication skillsExperience in using Microsoft Word, Excel, PowerPoint and SalesforceExperience in managing projectsExperience in ticketing and at the box office is an advantageExperience in an international environment and/or the event industry is an advantageKnowledge of Ticketmaster products and applications is desirableFluent German and English skills. Other languages, especially French and Italian, are an advantage.Willingness to travelCompleted commercial vocational training and at least 3 years of experienceWhat awaits you: Exciting tasks in a professional and lively environmentInternational, collegial and motivated teamAttractive and modern workplace near Stettbach train station with subsidized lunchFlexible working hours and work from home partially possibleTicketmaster is the world's leading provider of ticket solutions and is part of Live Nation Entertainment, the largest live entertainment company in the world. Live Nation is made up of four market leaders: Live Nation Concerts produces over 22,000 shows annually for more than 2,300 artists. Artist Nation is the world's leading artist management company and manages over 200 artists. Together with Ticketmaster, whose websites are among the most visited e-commerce sites in the world with more than 119 million visitors, the Live Nation Network, as a leading provider of entertainment marketing solutions, can serve over 800 advertising customers worldwide. They gain access to the 200 million consumers who visit Live Nation events and digital platforms every year.
Your place of work:
We are proud to be a part of Live Nation Entertainment, the world's largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world's largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you're passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our work is guided by our values: Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.
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