About the job Thycotic PAM Specialist Job Description: Maintain PAM infrastructure- • Perform regular updates/upgrades • Ensure connectivity/sync status between internal servers and Thycotic Secret Server remain healthy, and address issues in a timely manner • Ensure connectivity between AAD and the Thycotic Secret Server remains healthy, and address issues in a timely manner • Configure firewall rules to allow connectivity to PAM infrastructure following proper change management • Monitor the validity and currency of each secret via heartbeats from the Thycotic Secret Server, and resolve sync issues.
Manage PAM secrets • Setup accounts according to onboarding procedures.
• Manage and configure secrets within the PAM platform and address connection, application or system issues by implementing or providing solutions to remediate • Create custom templates/policies for secrets onboarding • Create custom launcher template(s) for secrets onboarding • Manage the lifecycle of secrets Access Management of PAM secrets • Request AAD group membership as required for secrets onboarding • Maintain and update the folder structure and access management rules ensuring it is operating as designed • Configure business approval workflows for access to critical secrets • Manage platform and infrastructure access • Perform user access reviews Collaborate, train, and support secret owners • Work with the vendor support teams to address issues with the service/technology • Work directly with users to ensure that their requirements are met and train them on the usage, features, functionality, and limitations of PAM • Organise technical workshops with UNSW IT and end users where necessary to resolve issues • Develop and distribute PAM training guides and manuals for users • Update processes as necessary to ensure effective use of the platform • Review and assess the technology to ensure all relevant features and functionality are enabled