Relais & Chateau at Thornbury Castle are seeking a Bartender to join our professional Food & Beverage Team. You will be working in a unique and beautifully restored Castle, creating truly memorable and impressive 5* experiences for our guests.
About Us Set on 15 acres of beautiful land, Thornbury Castle Hotel is the only Tudor Castle operating as a hotel in England. The Castle has almost completed a multi-million pound refurbishment program bringing back to life the regal grandeur of its past. Located 20 minutes' drive from Bristol, it offers 27 rooms and suites, an award-winning restaurant, bar and two unique meeting and conference spaces. Our food style is modern British using the best locally sourced produce from our kitchen garden and around the southwest. We operate 7 days a week, serving breakfast, afternoon tea, dinner, and Sunday lunch as well as the occasional wedding and functions.
Our company goal is to deliver "refined and personalised hospitality" to enable our hotel to be a place where all guests can relax, enjoy themselves and have a break from normal life. To feel like royalty in a unique place with unique people.
Job Details£11.92 per hour depending on experienceFull time permanent position 40 hours per week worked over 5 days mainly evening shifts and weekendsShifts between 12.30 to 00.00ResponsibilitiesGreet guests, take orders and serve food and drinksAnswer all queries about the menu including drinks and make suggestionsTake ownership of guest's requirements and food allergiesSet up the dining areas and process charges and paymentsEffectively communicate with managers and all colleaguesFollow Health and Safety and Food Safety proceduresQualificationsExperienced bartenderKnowledge of traditional cocktails and spiritsExperience with handling guest queries and complaintsNatural passion and flair for the industry and foodA calm mature approachAmbition to succeed at the highest levelsDedicated team player with strong communication skillsAbility to work unsupervised using own initiative when neededWilling to learn new thingsBenefitsAn additional share of service charge and tips every 2 months (about 2/3 k per year)28-day holiday including bank holidaysPaid day off on your birthdayComplimentary stay at the castle after 3 months' probation period successfully passedTraining programs via internal & external professionals and access to online training facilitiesStaff and Family rates on hotel accommodation and discounts on food and beverageRecognition programsOpportunity to have staff rate at Relais & Chateaux propertiesFree uniform, meals whilst on duty and free parking
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