AUSTRAC is seeking a skilled Senior Analyst to join our Information and Knowledge Products team within the Innovation and Technology Solutions branch. This crucial role will focus on supporting the phased adoption of SharePoint following the implementation of M365, ensuring it enhances collaboration, information management, and compliance across the organisation.
Based in Sydney, Canberra, Melbourne or Brisbane, this position offers the opportunity to work on strategic solutions that improve digital experiences for employees and customers. Whether you're supporting the development of a SharePoint-based intranet, resolving technical issues, or enhancing existing systems, your work will be critical to achieving AUSTRAC's mission. If you're ready to apply your expertise and drive innovation, we'd love to hear from you.
As a Senior Analyst – SharePoint Administration, your role will include: SharePoint Implementation: Supporting the phased adoption of SharePoint, including the development of a user-friendly intranet and related protocols, procedures, and training materials. Technical Support: Managing incidents and resolving advanced technical issues, collaborating with colleagues and vendor teams as needed. System Enhancements: Supporting the enhancement and maintenance of existing digital information systems in alignment with product roadmaps and organisational needs. Digital Transformation: Promoting a digital-first culture by delivering high-quality information products that streamline core business practices and meet compliance requirements. Documentation and Training: Preparing accurate documentation and delivering training to empower users and enhance adoption of SharePoint tools. Collaboration: Working with internal teams and external service providers to ensure effective implementation and support of interrelated systems, including JIRA, Confluence, and OpenText content server. This role will suit you well if you: Have a strong foundation in IT and troubleshooting, with a proactive attitude and eagerness to learn new technologies. Can support and administer systems effectively, particularly with COTS solutions or SaaS products (desirable). Are skilled at collaborating with internal teams, external vendors, and stakeholders to deliver high-quality results. Can ensure systems align with AUSTRAC's information management and security policies while promoting a digital-first culture. Have experience preparing clear documentation and training materials to support end users. Eligibility To be eligible for this role you:
Must be an Australian citizen at the time you apply. Will need to undertake AUSTRAC's pre-engagement checks. Will need to obtain and maintain an ongoing security clearance, with the ability to obtain and maintain an NV1 security clearance. Are able to work from an AUSTRAC office location at least 40% of the time. Notes AUSTRAC is an inclusive employer, and we actively encourage applications from Indigenous Australians, people with disabilities, LGBTI+ people and people with diverse linguistic and cultural backgrounds and those of mature age. We are committed to creating a working environment that values and uses the contributions and experiences of employees from a diversity of backgrounds.
We are committed to providing flexibility in working arrangements to recognise the importance of balancing work commitments with family, caring and other personal commitments of employees outside of work. AUSTRAC operates within a hybrid work arrangement therefore successful applicants will be required to attend the office a minimum of two days a week.
For enquiries, please contact
Closing date: 12 January, 2025 at 11:30pm
Please note, we can only accept applications via the AUSTRAC Careers Portal.
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