About the Role Our Tech Hub team is expanding, and we're looking for a Learning & Development Manager to join our vast community of solvers. The Tech Hub team brings our purpose to life by enabling our company's businesses to achieve their technology-driven goals. The work undertaken in Tech Hub covers a range of areas from leading and supporting the company through the build or adoption of new technology, to protecting against risk, and delivering valuable data insights that transform our technology capabilities.
The learning and development team is responsible for designing, implementing, and evaluating training programs for employees within an organisation. Their main goal is to improve the skills, knowledge, and performance of employees to enhance their skills, productivity, and effectiveness in their roles.
As a Learning & Development Manager, you will manage the day-to-day operations of the digital learning team. You will design and deliver learning programs that meet the organisation's needs.
You'll help solve complex problems by using your skills in:
Providing proven experience as a learning and development professional.Designing learning programs and methodologies.Providing excellent knowledge of learning tools, learning performance evaluation, and feedback mechanisms.Delivering change management approaches and an Agile delivery framework.Contributing excellent communication and presentation skills.Bringing strong analytical and problem-solving skills.Providing technical expertise to offer advice, influence others, and contribute to solutions directly.Solving complex work problems by leveraging overarching guardrails, experience, and strong judgment.Providing first-level operational Team Leader with full responsibility for team members (up to 10 people) to deliver results.Forming annual prioritisation of work and ability to consider direction.Involving in large projects and/or leading medium-scale projects.In our Tech Hub team, your impact will be seen by:
Leading team members and colleagues through coaching, mentoring, and development.Leading, designing, and delivering comprehensive learning programs, ensuring learning needs and material are translated into clear and measurable learning objectives.Building learning program design and high-level documentation, including digital learning assets in different modalities.Managing the delivery of learning programs to ensure learning objectives are met and facilitation is engaging, detailed, and high quality.Evolving and implementing continuous improvement across learning programs by reporting on and evaluating learning effectiveness, and with team practices and processes.Managing learning and development deliverables and financials.Working with project team members and stakeholders to develop and implement integrated learning plans.Researching and understanding emerging digital trends and thought leadership, embracing digital solutions and advocating for new ways of working.Managing training schedules and logistics, and maintaining documentation.You'll also make an impression with these key personal attributes:
Curiosity: A natural curiosity and eagerness to learn, explore new ideas, and see past the status quo.Collaboration: A natural collaborator, suited to work in a collaborative culture with a diverse and talented team that values collaboration, constructive challenging, and mutual respect.Challenge: Demonstrates the capability to question and challenge ideas, decisions, and processes in a constructive manner, fostering a culture of continuous improvement and innovation while maintaining respect and professionalism in all interactions.Value Driven: Demonstrates a strong commitment to ethical principles and organisational values, ensuring that all actions and decisions align with the company's mission and integrity standards.Life Learner: Willingness to learn and grow in the Digital Learning capability. Interest in new and emerging technology.Ability to influence others.Excellent interpersonal skills and emotional intelligence.Detail-oriented.Your benefits Flexible working arrangements for how, where, and when you work, ensuring you thrive while delivering top results for your team and clients.More opportunities to connect with loved ones, with the ability to work up to four weeks from anywhere in Australia and select international locations.Health and lifestyle perks like a wellness credit and discounted memberships.World-class development opportunities to accelerate your career.Strong mentors, meaningful work, and plenty of networking opportunities.Dress for your day so you can feel confident and comfortable for whatever your day has in store for you.Our commitment to diversity and inclusion We empower our people to use their creativity, authenticity, and human differences to be champions of change and challenge our thinking. At PwC, we understand that diverse perspectives are necessary for solving complex problems. We believe that for diversity to truly flourish, it must be nurtured in an inclusive environment. That's why we are committed to fostering a workplace where everyone feels valued to thrive.
PwC is committed to making our recruitment processes inclusive, so if you need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know.
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