Position Purpose As PHASE's Allied Health Therapy Assistant/Behaviour Support Admin, the purpose of this position is to provide assistance to the Allied health and behaviour support teams in supporting participants (children and adults) registered with the NDIS. This is done through undertaking a range of less complex allied health tasks, both therapeutic and non-therapeutic. Support is particularly provided to Psychologists and Behaviour Support Practitioners in the team.
This assistance enables participants to receive additional therapeutic supports and allows allied health professionals to focus on more complex therapeutic work and provide support to a greater number of clients.
The Allied Health Therapy Assistant/Behaviour Support Admin is also responsible for ensuring that all reporting and administrative requirements meet service and support requirements and are delivered in line with Perth Health Care and Support Enterprise (PHASE) policy and procedures, relevant legislation, and NDIS Practice Standards.
Working Environment Code of Conduct
All employees must abide by the organisational Code of Conduct and the NDIS Code of Conduct.
Occupational Health and Safety
As an employee, you must be aware of and comply with the requirements of the relevant Workplace Health and Safety legislation and associated regulations. Complying in the workplace not only involves your own health and safety but also that of others, according to the organisation's Health and Safety handbook.
Staff must be up to date with annual training and be aware of and participate in fire drills. Ensure all equipment performs to standard and that users have the valid qualifications to operate it correctly. Always check surroundings for safety hazards before proceeding with activities. Ensure to report and document all incidents or hazards immediately to PHASE.
Ethics and Compliance
Comply with relevant legislation, regulatory requirements, corporate policy, and ethical standards.
Teamwork
Each team member is expected to communicate in a respectful, honest manner so that the team can work together in a positive manner without causing harm or a negative environment for the people we support, staff members, and surroundings.
Personal Qualities and Values Genuine desire to provide the best quality support for people with disabilities Adaptable to changing circumstances and able to prioritise work Person-centred approach Excellent verbal and written communication skills Commitment to social justice and inclusion; valuing difference and diversity Self-motivated to get things done and works to agreed outcomes Accept personal responsibility for accurate completion of work and seek help when required Enthusiastic to accept tasks and initiate actions with a high level of personal integrity Ability to collaborate with others to achieve common goals Reliable and punctual Key Tasks/Duties & Responsibilities Assist in conducting therapy assessments and interventions to support community-based participants in maintaining or improving functional capacity and increasing their quality of life. Assist in the development of resources for implementation. Assist in training on behaviour support plans to the support team of participants under the guidance of allied health professionals. Assist in implementing plans that reflect participants' NDIS goals. Undertake accurate and timely documentation and communication, including notes, reports, and responding to inquiries for the NDIA. Facilitate the monthly reporting on PRODA of RRP of the existing participant base in collaboration with the department service manager. Assist Behaviour Support Practitioners in lodging behaviour support plans on Proda, following regulatory requirements under the NDIS Quality Safeguards Commission. Case management of participants, managing and monitoring participants' NDIS plan budget, identifying the most appropriate services within the community to suit participants' needs. Provide direct client-related activities under the supervision of the delegating Allied Health Professional, including conducting home and community visits to participants. Provide support to existing participants under the supervision of the delegating Allied Health Professional. Schedule customer appointments when required. Complete data-entry, information management, reporting, and maintenance of database systems. Provide general administrative support to Allied Health professionals. Manage and report on functions of responsibility and meet activity-based KPIs. Engage in program/project work as required. Perform other job-related tasks requested by management and as necessitated by the development of this role and the business. Attend and participate in staff meetings. Attend any relevant training or stakeholder meetings. Participate in NDIS audits. Key Performance Indicators (KPIs) Indicators of effective performance in the position. KPIs are to be SMART goals, identified in the PDR to be specific to individual teams and the position at a specified point in time.
Qualifications Minimum Bachelor's degree in community services, or equivalent/relevant qualification. Previous experience in the relevant industry to undertake the range of activities required. Member of the Australian Association of Social Workers (AASW). Appropriate on-the-job training and relevant experience. Other Requirements Covid-19 Vaccination Certificate (2 doses and booster required). Valid Driver's License. Reliable car. Valid Police Check (less than 3 months old). Valid Working with Children's Check. NDIS Workers Screening Check. NDIS Induction Module. Rights to work – Passport/Visa proof. Experience/Knowledge Demonstrate a positive attitude towards people with disabilities. Demonstrated effective interpersonal, written, and verbal communication skills with the ability to communicate across all levels with internal and external stakeholders. Experience working with children and adults with disabilities/mental health and from culturally and linguistically diverse backgrounds. Ability to work independently and collaborate in a team. Previous experience in an Allied Health, Aged Care, Therapy, or Disability setting. Working knowledge and demonstrated experience using databases, software, and MS Office suite. Efficiently and effectively completes agreed job tasks. Shows flexibility in approach to work tasks. Shows awareness of safety and preventative actions required. Follows routines and/or timetables and completes tasks on time. Complies with disability services standards and organisational policies and procedures relevant to the role. Adheres to reporting, documentation, and administrative requirements as directed by PHASE. Assists internal audit processes. Performance Review Performance reviews will be conducted using the organisation's Performance Management Process.
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