About The University of Western Australia
The University of Western Australia (UWA) is one of Australia's leading universities and has an international reputation for excellence in teaching, learning and research.
It has almost 24,000 students enrolled across four campuses.
Full-time appointment on an ongoing basis. Flexible working options considered. Location: Albany Base salary range: $100,524 – $111,534 p.a. (pro-rata) plus 17% superannuation. About the opportunity Deliver IT Support to regional end-users in line with IT Service Level Agreements and ensure customer satisfaction. Provide IT support for commonly used computing platforms. Provide support for specialised teaching and research solutions and design and implement new systems in accordance with appropriate build guidelines and processes. About you Relevant tertiary qualification or demonstrated equivalent competency. Experience in a customer service role with a mature approach to work. Experience with field/on-site support of IT systems and services. Experience in providing support and troubleshooting for teaching and/or research solutions and applications. Experience in ITIL request fulfilment, incident and problem resolution and management. Note : A current National Police Clearance Certificate, and "C" class driver's licence will be required by the successful applicant.
Please apply online via the Apply Now button. The content of your Resume and Cover Letter should demonstrate how you meet the selection criteria.
Closing date: 11:55 PM AWST on Monday, 20 January 2025. This position is only open to applicants with relevant rights to work in Australia.
Our commitment to inclusion and diversity UWA is committed to a diverse workforce and an equitable and inclusive workplace. We are committed to fostering a safe environment for all, including Aboriginal and Torres Strait Islander people, women, those from culturally and linguistically diverse backgrounds, the LGBTIQA+ community, and people living with disability.
If you require any reasonable adjustments, we encourage you to advise us at the time of application. Alternatively, you can contact us for assistance during the recruitment process.
#J-18808-Ljbffr