Apply now Job no: 531586
Work type: Permanent Full Time
Location: Sydney
Categories: Spa & Fitness, Management
For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub.
As the Spa Manager , you will lead a dedicated team, drive guest service excellence, and manage financial performance, ensuring there is a level of service where guests leave the spa feeling relaxed, refreshed, and renewed.
This is a fantastic opportunity where you will build memorable connections with both our guests and hotel teams.
A few of your responsibilities:
Leading and motivating our spa team to continuously deliver five-star service Monitoring financial performance by managing the stock, controlling costs, profit and loss expenses, and wages through effective staffing levels Designing strategic marketing plans to meet sales targets Recruiting, developing, and training our spa team (including performance reviews) Communicating with business stakeholders to ensure guest satisfaction is consistently achieved What are we looking for:
A strong understanding of spa operations and team management, with a proven track record in delivering outstanding guest experiences Previous experience in the beauty field, with a deep appreciation for wellness and luxury services Previous leadership experience demonstrating the ability to inspire and guide teams towards collective success A passionate and driven individual, committed to providing exceptional guest service and creating unforgettable moments of indulgence Flexibility to work across a 7-day roster, embracing the dynamic nature of the hospitality industry and prioritising operational excellence About you:
You will have in-depth knowledge of spa operations and experience in a similar role within a five-star luxury spa.
What can we offer you:
Complimentary meal on site every day including hot meals, sandwich bar and more Uniform laundered and ready for you daily on property Five weeks of paid Annual Leave for team members who meet the definition of shift worker Discounted parking + other transport options Up to 30% discounts across award-winning restaurants and accommodation Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services Endless career growth and opportunities to learn and develop your career Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
Our culture
At The Star, we are committed to creating a diverse, equitable, and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members, and positive outcomes for our communities.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
It's your time to SHINE!
Click on the link below to make your next career move with The Star.
Advertised: 22 Oct 2024 AUS Eastern Daylight Time
Applications close: 10 Nov 2024 AUS Eastern Daylight Time
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