Apply now Job no: 531680
Work type: Permanent Full Time
Location: Brisbane
Categories: Coordinator / Administrator
Join our team as the Booking Coordinator at The Star Brisbane.
The Booking Coordinator reports directly to the Celebrations Manager and offers an incredible opportunity to coordinate and manage group booking at our dining venues across property, whilst providing administrative and event support.
A few of your responsibilities:
Accurately receive and record reservations requests and general enquiries if required in a prompt and courteous manner.
Provide administrative support including handling of incoming and outgoing mail, internal paperwork, invoice management through internal systems, database management, and other office duties such as collating documents / archiving and arranging courier requirements.
Monitor advance deposits for group bookings ensuring that recording of the deposits is completed in an accurate and timely manner.
Maintain a customer focus at all times, ensuring that customer service delivery is timely, effective and efficient and that it meets both the customer's (internal and external) needs and corporate standards.
What we will be looking for:
Strong analytical and communication skills.
Ability to work in a team environment.
Proven ability to plan and organise effectively.
Guest Centric About you
You will bring previous experience demonstrating administrative abilities in a fast-paced environment and can build trust and teamwork to facilitate strong customer culture.
You will have strong communication skills and always maintain a customer focus.
You will be someone that can keep their cool, think on their feet and find creative solutions to unexpected situations as they arise.
What we can offer you:
Complimentary buffet meal on every shift Mental Health and Wellbeing services Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+ Endless career growth and opportunities to learn and develop your career Up to 30% Discounts across award winning restaurants and accommodation Opportunity to work with elite professionals and assets Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
About us
The $3.6 billion Queen's Wharf Brisbane development is being delivered by Destination Brisbane Consortium – a joint venture led by The Star Entertainment Group alongside its partners.
When complete, Queen's Wharf Brisbane will deliver four new luxury hotels, more than 50 new food and beverage experiences, significant luxury retail, the restoration of nine heritage buildings and around 1,500 residential apartments.
Our culture
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities.
The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.
It's your move!
Make your next move by clicking the link below.
Advertised: 07 Nov 2024 E. Australia Standard Time
Applications close: 29 Nov 2024 E. Australia Standard Time
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