Are you passionate about technology and social justice? Do you feel driven by empowering people living with disability to reach their goals and aspirations through inclusive technology? Would you like to work within a passionate and fast paced team, committed to achieving high level outcomes? If the answer is yes, this could be the job for you. Stretchy Tech is a business unit within inhousing (Julia Farr Housing Association). Our team of Occupational Therapists and Technicians work together to provide our customers with inclusive technology solutions that bring people living with disability choice, control, and independence. We have a whole-life approach, and our solutions are focused on increasing independence, dignity, well-being and freedom, both at home and in the community.
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ABOUT THE ROLE We're looking for a quality candidate to fill our Administration Officer role for a period of 12 months at 0.5 FTE (half time). This is an exciting opportunity for the right person to use their customer service and administrative skills to make a real contribution in supporting the independence of people living with disability.
Responsibilities The Administration Officer is responsible for:
Providing excellent customer service to potential new clients, our existing client base, and their support networks. Communicating with customers, trades and suppliers. Booking customer appointments and scheduling work for Stretchy Tech Occupational Therapists and Technicians. Contributing to the team's continuous improvement practices. Seeking customer feedback, collecting data and reporting on satisfaction. SKILLS AND EXPERIENCE The successful applicant will have the following experience and attributes:
Experience in a customer service role, with the ability to communicate professionally to a range of different clients and stakeholders via telephone and email. A team player and keen problem solver. Well organised with strong administrative skills. It would be helpful to have experience in calendar management, shared inbox management and data entry. General interest in, or ability to learn about, off the shelf smart home technology. Knowledge of the NDIS environment is not essential but would be beneficial. Deeply felt value base in support of improving the life chances for people living with disability and their families, especially in respect of choice and inclusion. WHAT WE OFFER Work with a committed team in an innovative technology enterprise.
Access to Stretchy Tech's competitive salary and benefits package (including generous salary packaging options).
A flexible, family-friendly environment that promotes a healthy work-life balance, including partial remote-work arrangements.
An accessible and inclusive workplace that welcomes and celebrates diversity of all kinds.
People with lived experience of disability are strongly encouraged to apply.
HOW TO APPLY Applications should be submitted via Seek and will only be considered if a Resume and cover letter is provided addressing the skills and experience described above. We will consider applications as they are received.
This is a contract position for a period of 1 year, working 0.5 FTE (half time).
For a copy of the role description, please email emailprotected . If you have further questions, please feel welcome to contact Rebecca Petrovic, Strategy Leader, Inclusive Housing & Technology at emailprotected .
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