About The CareSide As a family-owned and operated company, The CareSide delivers unparalleled support to home care recipients across Australia. Our mission-driven, entrepreneurial roots have helped us blossom into a national provider, meaning our clients and their families get the best of both worlds: the resources of an established company with the accessibility and authenticity of a local family-run business.
But what sets The CareSide apart?
We've developed proprietary software that enables us to operate far more efficiently than other home care service providers. It empowers our team to collaborate and do their jobs more effectively, all while passing substantial savings down to our clients and their families. Our unique blend of talent and technology has driven significant growth since our inception in 2017—and we're just getting started. If you're like us and sincerely passionate about providing the highest quality care possible, we'd love to hear from you!
About The Role We are looking for a passionate AHPRA registered professional (Nurse, Occupational Therapist or Social Worker) to join our fast-growing team in South Australia. In this role, you'll manage relationships and oversee service compliance for a portfolio of clients who have chosen The CareSide to fully manage their Home Care Packages.
Your Responsibilities Complete client assessments and care plans Mitigate client challenges and facilitate a smooth home care experience Supervise care delivery Review client progress notes and ensure corrective actions are implemented Meet with prospective clients and explain the value proposition of joining The CareSide Report and manage incidents and hazards Develop relationships with clients and their families and proactively seek feedback to ensure we're meeting their service expectations Collaborate with the scheduling team to ensure staff and client expectations are met Chair regular team meetings with staff to support them in their day-to-day duties Conduct performance reviews with your team Your Background We are looking for a compassionate, reliable and organised individual who will thrive in a collaborative environment while actively assisting aged care clients and providing professional advice.
Our Benefits Superannuation One-on-one client care Company car & fuel card Ongoing training & support Company laptop Career advancement opps. Mobile phone Flexible work schedule Performance bonuses Purposeful work! Our Mission and Values Our mission is to deliver unparalleled home care at the most affordable prices. Check out our story to learn more about The CareSide's co-founders and our company values.
Position Type: Full-time
Location: Brisbane, QLD
Department: Client services
Compensation: $80,000/year
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